Job Description

Midwest Transit Equipment, Inc. seeks a Full-Time Administrative Assistant for our Nixa, MO location.

Who we are:

For over 50 years, we have been known for our honesty and integrity in our dealings with both our manufacturers and customers. We take pride in our reputation for offering quality vehicles, exceptional service and affordable prices. We strive to emphasize excellence through our attention to detail and our quality service. We maintain thousands of vehicles at eight locations in five states, a $8 million parts inventory and over 300 employees committed to providing safe, comfortable and reliable transportation for our customers around the world.

Primary duties and responsibilities will include but not limited to:

• Field all calls for sales, parts and service after two rings to ensure every call is answered.
• Review parts requests for service orders and maintain ETA’s
• Greet walk-in customers and assist them.
• Request titles for sold buses and enter receipt into Sales Force.
• Prepare bus delivery documents.
• Contact customers to schedule delivery of sold and repaired buses
• Scan invoices and completed bus delivery documents into Docuscan.
• Update Proceed system when buses are sold and delivered.
• Scan / deposit checks received for bus payments or parts and service payments.
• Enter credit card payments for parts and service.
• File Kansas and Missouri monthly sales report with each state, including Swansea’s sales.
• Reconcile Petty Cash monthly and prepare check request to replenish.
• Process daily mail and distribute as needed.
• Order office supplies as needed.
• Contact customers to follow up with their service repairs and new bus deliveries.
• Update IC 360 (My International) notes daily or throughout the day if updates are needed.
• Add job lines to repair orders if Service Manager is otherwise occupied to keep the workflow going in the shop.
• Assist in coding jobs on repair orders to match the task being performed by the tech & to get the correct SRT on the repair.
• File basic warranty claims under service manager supervision.
• Schedule drivers for all bus deliveries.
• Maintain DOT records for JJ Keller

Education and/or Work Experience Requirements:

• Notary Public required
• Excellent verbal and written communication skills, including ability to effectively communicate with internal & external customers
• Excellent computer proficiency (MS Office – Word, Excel)
• Strong attention to detail
• Must be able to work under pressure & meet deadlines, maintain a positive attitude & providing exemplary customer service
• Ability to work independently and to carry out assignments to completion in a timely manner
• Must be a team player with a strong sense of commitment to the customer

Benefits:

• Competitive Pay
• Medical Insurance
• Dental and Vision
• Company paid for Short & Long Term Disability and Life Insurance
• 401(k) with company match
• Holiday Pay
• Paid Time Off
• Career Growth

Midwest Transit Equipment is proud to be an Equal Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, sexual orientation, military status, order of protection status or unfavorable discharge from military service. Midwest Transit Equipment is also proud to be a Drug Free workplace.