Job Description

About NOMS Healthcare:

NOMS Healthcare provides a different approach to healthcare for the communities we serve. We are physician owned and led, where patient care is the top of mind for all team members. Our goal is to continually expand our scope and depth of services to meet the ever-changing needs of our patients.

NOMS is also deeply committed to improving the health and well-being of our communities. We actively engage in initiatives that enhance access to patient care, promote wellness, and strengthen the overall health of those we serve. Our practices are recognized for exceeding patient expectations and setting the standard for excellence.

At the heart of our culture are the values that guide everything we do. Trust. Teamwork. Patient-Centered Care. Community Focused. High Quality. These principals are more than words on a page – they shape how we serve, collaborate and grow together.

The Challenge (Job Summary):

As an Administrative Assistant, you provide essential administrative and operational support to ensure the efficient day-to-day functioning of the physician office. You serve as a key resource for communication, scheduling, document management, and coordination across departments, helping create an organized and productive work environment.

This role requires strong organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities while maintaining confidentiality and delivering exceptional internal and external customer service.

You’ll get to:

• Collaborate with team members to support efficient office operations.
• Support efficient office operations through teamwork and communication.
• Work with team members to ensure smooth office operations.
• Collaborate across departments while maintaining confidentiality.
• Support daily office operations while ensuring confidentiality and compliance.

Key Responsibilities & Essential Functions:

• Answer and screen incoming telephone calls, emails, and other communications.
• Maintain calendars and coordinate appointments, meetings, conferences, and travel arrangements as needed.
• Prepare and distribute correspondence, reports, presentations, and meeting materials.
• Receive visitors and direct them appropriately while maintaining a professional office environment.
• Create, update, and maintain spreadsheets, databases, filing systems, and office records.
• Coordinate communication and workflow between departments to facilitate efficient operations
• Assist with special projects and administrative initiatives as assigned.
• Maintain confidentiality of sensitive business, employee, and patient information.
• Ensure compliance with HIPAA, privacy regulations, and NOMS policies and procedures.
• Support office efficiency through organization, problem-solving, and proactive follow-up.
• Perform other duties as assigned.

What You Need to Succeed:

• Knowledge of administrative support practices and office procedures.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Skill in creating and maintaining spreadsheets, reports, and office documentation.
• Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to analyze information and resolve routine problems independently.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong interpersonal and customer service skills.
• Ability to collaborate effectively as part of a team while also working independently
• Adaptability and flexibility to support changing business needs.

Education & Experience:

• High school diploma or GED required.
• Associate degree in Business Administration, Healthcare Administration, or related field preferred.
• Minimum of one year of administrative, clerical, or office support experience preferred.
• Previous healthcare or physician office experience preferred.
• Proficiency in Microsoft Office and general computer applications required.
• Experience working with office equipment, scheduling systems, and electronic records preferred.

What We Offer You:

A Wonderful Environment: This position is based in Concord, Ohio, where you’ll be part of a supportive team of positive, collaborative colleagues.

Work-Life Balance: We recognize that exceptional care begins with a healthy, supported team. NOMS promotes a culture of balance that values time for family, wellness, and personal growth.

Benefits: NOMS offers a comprehensive benefit package including medical, dental, vision, life insurance, and a variety of a la carte options. NOMS also has a focus on employee health, offering an impressive wellness incentive program.

Competitive Pay: We’re proud to offer pay rates that reflect the skill, dedication and impact of our team members. Our Human Resources team conducts annual wage reviews to ensure NOMS remains aligned with market standards and continues to attract and retain top talent.

Career Growth & Development Opportunities: We value promoting from within and have leadership and development training program for individuals who want to move up. We are proud to have managers who started as medical receptionists and have worked their way up.

Working Conditions & Physical Demands: The work environment is well-lit, well-ventilated, and designed for comfort and efficiency. This position requires sitting for extended periods, as well as occasional stooping, bending, or reaching. The ideal candidate must be able to view computer screens for long durations and work effectively in a fast-paced, collaborative office setting.

NOMS Healthcare is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. All employment decisions are based on qualifications, merit, and business needs.