Job Description

The Role: Administrative Assistant & Front Desk Receptionist

Reports To: Director of Billing and Collections

Who You Are:

You are friendly, organized person who enjoys helping an office run smoothly. You’re great at supporting day-to-day administrative needs while serving as the first point of contact for visitors and callers. You understand how important your role is in creating a welcoming office environment, and you take pride in providing this environment for our visitor, callers, and employees. Being adept at providng reliable administrative support is the key to your success in this role.

Who We Are:

Established in 1989 Kings III is a growing, dynamic company. We’re a six-time winner of DFW Top Workplaces and nationally as a USA Today Top Workplace in 2020-2025. We’re on a mission for change – for our communities, our customers, and our company. If you see yourself as a builder and change agent, this is the right place for you.

More than 12% of our employees have been with the company for 10+ years, and an impressive 25% have been with us 5+ years. How do we do it? Here's what our employees say. We seek out creative employees who love opportunities for continuous learning and growth. We value innovation in not just our products, but the way we work, sell, and grow every day. We celebrate change and are always looking for ways to do things better!

What You’ll Do:

• Greet visitors and guests, ensuring a welcoming and professional experience.
• Answer and route incoming phone calls and emails promptly and courteously, directing inquiries as appropriate.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain the reception area and shared office spaces in an organized, professional manner.
• Provide general administrative support for day-to-day office needs for office staff as needed.
• Assist with scheduling meetings, reserving conference rooms, and preparing materials.
• Prepare basic correspondence, forms, and documents.
• Maintain basic filing systems and administrative records. (digital and/or paper).
• Order and restock office supplies and assist with inventory management.
• Assist with submission of expense reports for leadership team.
• Assist with basic onboarding tasks, such as coordinating workspace setup or supplies.
• Assist with in-office meetings, events, or training (set-up, materials, coordination).
• Communicate with vendors, building management, and service providers as directed or for routine requests.
• Support other teams with customer service, billing, or other general inquiries as needed.
• Perform other routine administrative and office support tasks as assigned.

What You’ll Bring:

• High school diploma or equivalent required; associate degree or coursework preferred.
• 2+ years of experience in an administrative assistant, receptionist, or office support role.
• Proficiency with Microsoft Office (Word, Excel, Outlook); basic computer skills required.
• Strong organizational skills and attention to detail.
• Friendly, professional communication style with a customer-service mindset.
• Ability to handle multiple tasks, prioritize effectively, and follow established processes.
• Dependable, punctual, and comfortable working in an office environment.

What We Do:

Our mission is simple - We provide critical communications services to help people in distress.

Our Core Values are even simpler:

1. Honesty & Integrity

2. Service to the customer above all else

3. Do what is right

4. Good enough is not good enough: pursue excellence

5. Encourage individual initiative and growth

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day.

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day.

What’s in it for You

• Medical insurance with 1 HSA and 2 PPO plan options
• Flex Spending Account (FSA)/Dependent Care FSA
• Dental, vision, life, short- and long-term disability insurance
• Critical illness and hospital indemnity plans
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• Wellness Program
• Employee discount program
• 8 paid holidays, plus 1 floating holiday
• 15 days of PTO accrued in year 1
• Generous referral bonus program
• Work life balance (a must!)
• Team building, attendance at our annual kickoff each January, and other fun events
• Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.