Job Description

Job Location: Hattiesburg - Hattiesburg, MS 39401Job

Summary
Under the supervision of the Director of Academic Success, the Administrative Assistant for the Office of Academic Success is responsible for supporting the Office of Academic Success and the WCUCOM Tutor Center.
Duties and Responsibilities
This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Duties and responsibilities listed are the essential job function and exclude functions which are incidental to the performance of fundamental job duties.
- Assist WCU and WCUCOM in the implementation of the respective Mission Statement(s), Statement(s) of Purpose, Institutional Plan(s), and Financial Plan(s).
- Manage the front desk of the Office of Academic Success by greeting students and scheduling meetings for tutors and academic counselors.
- Direct students to on campus resources including mental health counselors, academic success counselors, tutors, student affairs, etc.
- Handle incoming calls to the Office of Academic Success and direct them appropriately.
- Maintain schedules for Director, Academic Counselors, and PAL Tutors.
- Communicate with students to alert them of departmental events, schedule changes, and general announcements.
- Assist the Director and the Learning and Academic Success Counselors in records management related to the operations of the WCUCOM Tutor Center.
- Assist with management of the learning management system TEDU including setting administrative permissions and tutor course rosters.
- Schedule use of facilities in the Office of Academic Success and WCUCOM Tutor Center.
- Coordinate preparation of orientation materials for students.
- Assist in the administration, security, confidentiality and retention of office files.
- Maintain and order office supplies for the office and the WCUCOM Tutor Center.
- Collect and distribute mail for Office of Academic Success.
- Notify WCUCOM Director of Operations when maintenance is necessary within the Academic Success area.
- Other duties as assigned

Qualifications

Required Qualifications
- High school diploma and two (plus) years of secretarial/administrative professional job experience
- Must have prior experience and familiarity with Microsoft Office Professional software (Word, Excel, Outlook, PowerPoint etc.)
- Must have the ability to manage departmental electronic One Drive files
- Must be punctual and able to work required hours
- Must have excellent organizational and interpersonal skills
- Must exhibit courteous, professional customer service skills
- Must have the ability to work independently, complete multiple assignments, meet deadlines, exercise good judgment, demonstrate tactfulness and discretion, and maintain confidentiality
- Must have excellent verbal and written communication skills
- Must have the ability to solve problems effectively
Preferred

Qualifications
- Experience in graduate level student affairs, academic affairs, or medical education
- Experience in mental health or health care settings
- Associates degree or higher in Business Administration, Public Health, Mental Health or Education-related fields
Physical Demands
- Must have vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone
- Must have the ability to sit for extended periods of time
- Must have the ability to lift and carry files, paper boxes, and minor office equipment
- Must be able to retrieve departmental mail from the post office and run errands to other departments
- Must be able to perform duties in an on-campus setting