Job Description

Overview:

We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.

We are seeking a highly organized and customer-focused Administrative Assistant to support our Children & Youth division. This role serves as the central point of communication for students, families, staff, and visitors while providing administrative support that helps ensure the smooth and efficient operation of the school and department.

What You'll Bring:

• Exceptional organizational skills and attention to detail.
• Strong customer service and communication abilities.
• The ability to manage multiple priorities in a fast-paced environment.
• Professionalism, discretion, and sound judgment when handling sensitive information.
• A collaborative and team-oriented mindset.
• Strong problem-solving and time-management skills.
• A commitment to creating a welcoming and supportive environment for students, families, and staff.

What You'll Have:

• Associate's degree or higher preferred.
• One to three years of clerical, administrative, office coordination, or customer service experience required.
• Experience supporting multiple departments, leaders, or programs preferred.
• Experience in education, healthcare, nonprofit, or human services environments preferred.
• Proficiency with Microsoft Office, Outlook, calendars, spreadsheets, and administrative systems.
• Valid driver's license and ability to meet agency driving requirements.
• Ability to obtain and maintain all required clearances and certifications.

A Typical Day May Include:

• Serving as the first point of contact for students, families, staff, and visitors.
• Answering phones, monitoring building access, and directing visitors appropriately.
• Maintaining student attendance records, staff schedules, rosters, and administrative documentation.
• Coordinating calendars, meetings, appointments, and conference room schedules.
• Preparing correspondence, reports, presentations, forms, and spreadsheets.
• Managing office supplies, processing deliveries, and coordinating operational requests.
• Supporting communication between staff, families, community partners, and leadership.
• Assisting with school events, special programs, and Children & Youth initiatives.
• Supporting the Ladies Only Luncheon through registration management, donation tracking, guest check-in, and event preparation.
• Providing clerical support to the nursing department and educational staff.
• Maintaining accurate records and ensuring confidential information is handled appropriately.
• Supporting ongoing projects and helping maintain efficient day-to-day department operations.

Perks with a Purpose

Our benefits are created with YOU in mind.

Healthcare

• Highmark Medical and Mental Health
• Delta Dental and Davis Vision Coverage
• Health Savings Account/Flexible Spending Accounts
• Teladoc Virtual Health

Financial Well-being

• 401K Retirement Plan with Employer Match
• On-Demand Pay
• Employee Referral Bonus Program
• Student Loan Forgiveness
• College Scholarship & Tuition Discounts
• Employee Discounts

Life & Family Support

• Company Paid Life Insurance
• Short & Long-Term Disability Insurance
• Employee Assistance Program
• Erie Campus*- discounted on-site weekday childcare
• Employee discounts for select BNI events and services
• Generous Paid Time Off

Who is Barber National Institute?

The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE

Any consideration of the background check will be an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.