
DUTIES & RESPONSIBILITIES:
Provide administrative assistance to the Program Director, Office Manager , Medical staff and clinical staff. Maintain client files and assist with data base clean-up. Answer phones when necessary. Monitor and report on client interactions from the lobby reception post as needed. Responsible for maintaining the clinical/medical department client waiting list. Serves as the receptionist of the building by directing client questions, forwarding messages to the correct departments, and keeping clients informed of their wait status to see the medical/clinical teams. Related duties as assigned.
HOURS:
Full-time, 37.5 hours per week
QUALIFICATIONS:
High School diploma or equivalent required. Several years of office systems experience. Good organizational, written and verbal communication skills. Must also be proficient in computer databases and MS Office software. Bilingual (Spanish/English/Polish) preferred.
MAKE AN IMPACT
Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.
Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.
Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.
BENEFITS
BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

BRC is one of New York City's largest providers of housing and services for individuals experiencing homelessness. Founded in 1971 by a group of recovering alcoholics living in poverty in the Bowery’s infamous flophouses, these individuals had hope, and a firm belief that better days lay ahead.
BRC serves nearly 13,000 individuals each year, operating more than 30 programs throughout the greater metropolitan area. The organization’s robust continuum of housing and services includes over 3,700 units of transitional and permanent housing; outreach and case management programs; and substance use and medical services. Together, these programs offer a caring and effective path from homelessness to home, providing comprehensive services that guide everyone on their unique journey.