Job Description

CMC, an Associa company is hiring a Part Time Administrative Assistant to supports its HOA community in Glen Burnie, MD.

Work schedule: MWF, 9am - 5pm.

Daily responsibilities:

• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Activate and issue pool passes, parking passes, and key FOBS.
• Receive, sort, log, and distribute mail and packages.
• Data enter and update information in the database; record and track documents and information.
• Manage all correspondence to homeowners, to include HOA violation notices, updates on community news and events, updates on maintenance projects, reminders of HOA rules and regulations, and scheduling monthly board meetings.
• Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Other duties as requested.

Pay rate: $20-$22 an hour.

Qualifications

• 2+ years of administrative and clerical support experience. in community association, apartment management, leasing, vacation rental, hotel, or hospitality.
• Customer service driven and team oriented with a consultative approach when assisting others.
• Excellent communication skills (written and oral) and conflict resolution techniques.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Well versed in Microsoft Office Suite (Word, Excel, Outlook).