Job Description

Posting number: 191652

Department: Department of Social Services

Division: Individual & Provider Rights

Job classification: Administrative Assistant

Posting type: Open

Categories: Administrative Assistant, Community Services, Health Services, Social Services, Human Services, Community and Social Services

SPECIAL NOTICE: THIS IS A TEMPORARY-GRANT POSITION

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Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The Administrative Assistant performs a variety of complex administrative, professional and technical support duties for the division.

• Serves as the administrative lead for the Office of Civil Rights assisting with all aspects of administrative needs - scheduling, filing, document management, etc.

• Receives and logs requests for Fair Hearings, Administrative Disqualification Hearings, and other requests.

• Communicates with clients, the public and other agency personnel via telephone and in person to handle inquiries, requests for service and complaints. Serves as the primary person to answer division telephone calls.

• Maintains case files and inputs data, providing all required communication, scheduling assistance, transcripts and correspondence with related parties.

• Provides professional and administrative assistance to the Division Director, Hearing Officers and staff as needed.

• Researches via CAPPS, LCMS, IssueTrak, USPS, and related systems to update and resolve issues.

• Other duties as assigned.

Examples of duties

A High School Diploma and relevant experience in administrative services.

A Bachelor's Degree may be substituted for the related work experience.

Supplemental information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Individual and Provider Rights / Richland County