Job Description

Administrative Assistant

Job Summary

This position provides a wide variety of clerical and administrative support to staff of assigned department and/or management. Performs secretarial and clerical duties within established guidelines. May answer incoming telephone calls, prepare a variety of correspondence and reports, maintain office supplies, perform file/record maintenance, and make appointments. Performs work under general supervision. This is an enterprise-wide role and specific duties and estimated percents of time spent on each duty may vary depending on the department, business unit, and/or manager the employee is assigned to. For business units that are member facing, this role may also include member service transactions and notary (if applicable).

Job Duties

• Depending on the business unit the Administrative Assistant I is assigned to, administrative duties may include preparing reports, spreadsheets and memos for department staff and/or management; composing, typing and proofing correspondence, reports and forms; balancing cash drawers; posting ledgers; resolving overages/shortages; managing Accounts Receivables, etc. May transcribe notes, as well as prepare and distribute minutes from various meetings.
• Answer telephone inquiries and screen or transfer calls to appropriate party. Take messages as appropriate. May also respond to routine incoming mail inquiries and receive direct visitors.
• Maintain office filing systems. Update and maintain records which may include databases or other computer records. May process information of a confidential or technical nature.
• Perform administrative duties to support the department and its staff. Duties may also include issues relating to facilities, employees, Kronos timekeeping, supplies, safety, etc.
• Monitor the operating condition of all office equipment. May also be responsible for monitoring inventory of office supplies and equipment. Place supply orders as necessary.
• Assist in performing bookkeeping duties, including tracking of payments and invoicing.
• May facilitate communication between office staff, field representatives, vendors, or members/customers. If the Administrative Assistant I is assigned to a member facing business unit, duties may include member service functions such as reception, call handling, etc.

Qualifications

• High School GED
• 4-6 years Office Administration
• Proficiency in Microsoft Office software products, including Outlook, Word, and Excel required. Additional computer software skills such MS Project and Publisher desired.
• General knowledge of applicable ACSC computer programs preferred.
• Moderate skill in using general office equipment required.
• Moderate verbal, telephone and written communication skills required.
• Moderate organizational skills required.
• Requires ability to prioritize and multi-task, while maintaining a high level of detail and accuracy.
• Additional business unit specific knowledge/skills/competencies requirements may apply.

Travel Requirements

• Occasional travel to off-site business meetings or conferences. (5% proficiency)

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify