Job Description

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 20,000 talented people foster an inclusive and collaborative culture, championing a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, dedicated to shaping a successful and sustainable future for the industry.

Here, you will unlock your full potential with career opportunities and learning experiences. You’ll work with cutting-edge technology, ground-breaking innovation, and forward-thinking colleagues. If you are highly driven with a can-do attitude, and you bring out the best in yourself and others, then join us to power new futures.

Administrative Assistant – Mercedes-Benz

Support Excellence Behind a World-Class Luxury Brand

Are you highly organized, detail-oriented, and passionate about delivering exceptional administrative support?

Join Mercedes-Benz as an Administrative Assistant, where you will play a vital role in supporting daily dealership operations and ensuring seamless coordination across departments. You will provide administrative, clerical, and customer support while helping maintain the premium standards associated with one of the world's most prestigious automotive brands.

What You'll Do

• Provide administrative and clerical support to dealership management and operational teams.
• Prepare, process, and maintain accurate records, reports, correspondence, and documentation.
• Manage incoming calls, emails, and customer inquiries in a professional and timely manner.
• Coordinate meetings, appointments, travel arrangements, and departmental schedules.
• Assist in the preparation of presentations, reports, and business communications.
• Maintain and organize physical and electronic filing systems to ensure record accuracy and confidentiality.
• Support vehicle documentation, registration requirements, invoicing, and other dealership administrative processes.
• Coordinate with Sales, Aftersales, Finance, and other departments to ensure smooth business operations.
• Monitor office supplies and coordinate procurement requests as necessary.
• Handle data entry and maintain information within company systems and databases.
• Assist in organizing dealership events, customer activities, and corporate programs.
• Ensure adherence to company policies, procedures, and brand standards.
• Support various projects and assignments as directed by management.

About You

To be successful in this role, you will be:

• A graduate of Business Administration, Office Administration, Management, or a related field.
• Experienced in administrative, clerical, customer service, or office support roles.
• Possessing strong organizational and time-management skills with keen attention to detail.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• A professional communicator with excellent verbal and written communication skills.
• Able to manage multiple tasks and priorities in a fast-paced environment.
• Customer-focused with a high level of professionalism and discretion.
• Proactive, dependable, and capable of working independently and collaboratively.
• Committed to maintaining accuracy, confidentiality, and operational excellence.

Preferred Qualifications

• At least 1-3 years of administrative or office support experience.
• Experience within the automotive, luxury retail, or dealership industry is an advantage.
• Familiarity with ERP systems, dealership management systems, or business applications is preferred.
• Strong document management and reporting skills.

We Offer You

• The opportunity to work with one of the world's most iconic luxury automotive brands.
• A professional and collaborative work environment.
• Competitive compensation and benefits package.
• Learning and development opportunities.
• Exposure to world-class dealership operations and customer experience standards.
• Career growth opportunities within the automotive industry.

Start Your Journey

If you are passionate about organization, customer service, and supporting business excellence, we invite you to apply.

Join Mercedes-Benz and contribute to delivering a premium customer and employee experience through exceptional administrative support.

Opportunity for Everyone

Mercedes-Benz is committed to creating an inclusive workplace that values diversity, respects individual differences, and provides equal employment opportunities for all applicants.

Additional Information

Selected candidates will be contacted to begin the hiring process. Additional information may be requested to better understand your qualifications, administrative experience, and professional background.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.