Job Description

Performs a wide range of administrative duties requiring solid knowledge of organizational policies and procedures. Handles confidential and sensitive matters in support of Cisco leaders, and builds strong working relationships with stakeholders both internally across Cisco and externally with customers and partners. Manages calendars and travel for one or more Senior Managers, coordinates meetings and events, and provides logistical support for visiting senior executives.

What You'll Do:

• Manages calendars for one or more Senior Managers, including scheduling meetings, preparing agendas, and confirming logistics, with working knowledge of global time zones and cultural/religious holidays
• Coordinates meeting logistics across the APJC region, accounting for time zone differences and regional business practices
• Provides on-site and logistical support for visiting VP-level and above executives from overseas, including scheduling, travel coordination, and hospitality arrangements
• Leverages AI tools to help compile and summarize data such as forecast figures, and supports smooth team meetings through light facilitation
• Arranges travel and prepares itineraries, and manages related expense reports
• Prepares documentation and correspondence, sets up filing systems, and receives, screens, and directs incoming calls, visitors, mail, and email
• Filters and responds to routine correspondence and inquiries on behalf of the Senior Manager(s), escalating matters as appropriate
• Works alongside the Senior Manager to prepare and share clear, timely internal communications with business leaders in the supported area
• Provides analytical support on special projects and contributes to planning team activities, workshops, and offsites as needed
• Troubleshoots minor technical issues, engaging IT as needed
• Works independently on routine assignments while seeking guidance from peers and the Senior Manager(s) on priorities and urgency

Minimum Qualifications:

• 10+ years of experience in an administrative environment
• Fluency in both Japanese and English

Preferred Qualifications:

• Associate's or Bachelor's degree
• Proficiency in Microsoft Office Suite and virtual meeting platforms (e.g., Webex, Zoom)
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills, with high discretion when handling confidential information
• Experience supporting multiple stakeholders and working across global teams and time zones

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.