Job Description

Job Location: Comanche Nation ICW - LAWTON, OK

Position Type: Full TimeEducation Level: High School Diploma/GED

Salary Range: $15.00 - $20.00 Hourly

Travel Percentage: Up to 25%

Job Shift: M-F/8-5OPENING DATE: September 16, 2026

CLOSING DATE: September 30, 2026

Position Summary

The Administrative Assistant provides essential clerical and administrative support to the Indian Child Welfare Department, ensuring the smooth operation of day-to-day activities. This position assists with record-keeping, scheduling, document preparation, and communication within and outside the tribe. The Administrative Assistant plays a crucial role in maintaining organized case files, processing confidential information, and supporting staff in serving children and families within the tribe.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administrative & Clerical Support

• Manage phone calls, emails, and in-person inquiries, directing them to appropriate staff as needed.
• Prepare correspondence for the department.
• Organize and maintain confidential child welfare case files and department records.
• Assist with data entry, filing, and tracking program activities, deadlines, and compliance records.
• Collect and log all incoming and outgoing mail.
• Maintain appropriate office coverage during scheduled working hours and communicate with the supervisor regarding field assignments, appointments, breaks, or other circumstances that may affect office coverage.
• Ensure incoming calls, visitors, correspondence, and urgent matters are appropriately addressed or routed when other staff members are unavailable.
• Process Child Support checks.
• Process Assistance Applications.

Scheduling & Coordination

• Assist with planning and coordinating department events, training sessions, and community outreach efforts.
• Maintain Outlook Calendar for staff, ensuring efficient scheduling.
• Perform routine duties independently after receiving appropriate training and instruction.
• Demonstrate working knowledge of established departmental procedures and seek clarification when necessary while taking responsibility for learning and retaining job-related information.
• Complete assigned duties accurately and timely without requiring repeated instruction on established procedures.

Attendance, Dependability & Accountability

• Maintain regular and dependable attendance consistent with the assigned work schedule and Comanche Nation policies.
• Report to work on time and be prepared to perform assigned duties at the beginning of the scheduled workday.
• Follow established procedures for requesting leave, reporting absences, and notifying the supervisor of unexpected delays or absences.
• Maintain reliable availability during scheduled working hours to ensure adequate coverage of the ICW office.
• Understand that frequent tardiness, unscheduled absences, or failure to maintain dependable attendance may negatively impact the department's ability to provide services to children and families.

Document & Compliance Management

• Process and track invoices, purchase orders, and budget-related documents as needed.
• Maintain client confidentiality, carefully handle sensitive information, and adhere to privacy laws.
• Assist clients with applications

Accuracy & Completion

• Complete assigned administrative tasks accurately, timely, and in accordance with established procedures.
• Review work for completeness and accuracy prior to submission or filing.
• Promptly communicate errors, missing information, or barriers that may affect completion of assigned duties.

Performance Expectations

• Demonstrates regular and dependable attendance and punctuality.
• Performs assigned duties accurately, efficiently, and within established deadlines.
• Demonstrates the ability to work independently and exercise appropriate judgment within the scope of the position.
• Follows departmental policies, procedures, SOPs, and supervisory directives.
• Maintains confidentiality and protects sensitive information.
• Demonstrates professional and respectful communication with coworkers, families, tribal members, foster parents, courts, agencies, and other partners.
• Maintains an organized and professional work environment.
• Accepts responsibility for assigned duties and follows through to completion.
• Demonstrates willingness and ability to learn and retain job-related procedures and information.
• Supports the mission of the Indian Child Welfare Department and the best interests of Comanche children and families.

Communication & Outreach Support

• Serve as point of contact for families, foster parents, and tribal members seeking information about child welfare services.
• Distribute informational materials and resources to families, staff, and tribal members.
• Stay current with child welfare policies and procedures and the Comanche Nation Title 4 Children and Family Relations Code.
• Read, understand, follow, and maintain working knowledge of the Department's policies and procedures, Standard Operating Procedures, Employee Manual, position description, and applicable Comanche Nation laws and requirements.
• Maintain excellent written and verbal communication skills to interact with staff, families, and outside agencies.
• Be understanding and respect Comanche culture, traditions, and tribal government structures.

Office Management & Supplies

• Monitor office supplies inventory and place orders as needed.
• Ensure proper functioning of office equipment and coordinate maintenance when necessary.
• Maintain a welcoming and organized office environment.

All other duties as assigned

REPORTS TO: The Administrative Assistant will report to the Indian Child Welfare Director.

Per Comanche Nation Title 4, Children and Family Relations Code Section 307. Requirements for Reporting Child Abuse or Neglect, Subsection B–17 ICWD employee, including ICW Worker. Staff are mandated reporters and required to report any allegations of child abuse or neglect.

PHYSICAL DEMANDS

• The employee must be able to climb, crouch, pull, push, reach, stand, engage in repetitive motions, grasp, walk, feel, touch, speak, hear, and see.
• Employees must be able to move and lift computing equipment.
• Work

Schedule: Monday-Friday, 8 am - 5 pm.

• Travel Required: Occasionally

WORK ENVIRONMENT: Professional and Confidential

QualificationsQUALIFICATIONS

• High school diploma or equivalent.
• Training in office management, recordkeeping, or data entry.
• Minimum of two (2) years’ experience in an administrative or clerical role, preferably within social services or tribal government.
• Experience handling confidential and sensitive information.
• Basic knowledge of child welfare, ICWA, or tribal social services.
• Must have basic knowledge of computer skills.
• Must have a valid driver’s license and reliable transportation.
• Must pass a required background check per 25 CFR Part 63.
• Must be able to produce a negative drug screening.

OTHER REQUIREMENTS

Per Comanche Nation Title 4, Children and Family Relations Code Section 307. Requirements for Reporting Child Abuse or Neglect, Subsection B–17 ICWD employee, including ICW Worker. Staff are mandated reporters and required to report any allegations of child abuse or neglect.

BENEFITS PACKAGE

• Annual Leave (4 hours per pay period)
• Sick Leave (4 hours per pay period)
• Birthday Leave
• Bereavement Leave (5 paid days off for specified family members)
• Fifteen (15) Paid Holidays
• Medical Insurance (100% employer paid for employee only)
• Dental Insurance (100% employer paid for employee only)
• Life Insurance (100% employer paid for employee only- $40K coverage)
• 401K-up to 3% match

VOLUNTARY BENEFITS (100% employee paid via payroll deduction)

• Medical Insurance BCBS (Spouse, Child(ren), and Family coverage available)
• Dental Insurance Delta Dental (Spouse, Child(ren), and Family coverage available)
• Vision Insurance VSP (Employee, Spouse, Child(ren), and Family coverage available)
• Short-term Disability
• Long-term Disability
• Additional Employee Life Insurance
• Spouse, and Child Life Insurance
• AFLAC

EQUAL OPPORTUNITY EMPLOYER: The Comanche Nation does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

COMANCHE PREFERENCE applies in accordance to the Comanche Nation Human Resources Policies and Procedures. Eligible applicants must submit proof of enrollment with employment application to receive Comanche preference.

INDIAN PREFERENCE applies in accordance with Indian Preference Act of 1934 (Title 25, USC Section 472), Form 4432 must be submitted with employment application to receive Indian Preference. Non-Indian applications will be considered in the absence of qualified Comanche and/or Indian preference applicants.

VETERAN PREFERENCE applies in accordance to the Comanche Nation Human Resources Policies and Procedures. Eligible applicants must submit proof of veteran status, DD Form 214, with employment application to receive veteran preference.