Job Description

Posting number: LDOE50668330-100826EL-OCOS-Ops

Department: Education-State Activities

Job classification: ADMINISTRATIVE ASSISTANT 5

Posting type: Open

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Miscellaneous, Office and Administrative Support

Summary

**This position is located in Baton Rouge, LA**

Office of Chief of Staff- Operations

Job Focus Area

At the Louisiana Department of Education, the Office of the Chief of Staff drives organizational effectiveness by coordinating operational functions and ensuring the agency’s work aligns with statewide education priorities. Our mission is to support every child’s success by fostering a high-performing, service-oriented organization that delivers clear, timely, and accessible information to educators, families, policymakers, and the public.

We’re seeking an Administrative Assistant 5 to join this fast-paced, mission-driven team. Reporting directly to the Chief of Staff, this role is a central point of connection across the agency, providing accurate and timely information on all LDOE services, initiatives, and programs to internal staff, BESE, the Legislature, local education agencies, other state partners, and the public.

This opportunity is ideal for a detail-oriented professional who excels at communication, coordination, and anticipating organizational needs. As part of a team that advises, manages, and oversees key operational priorities, you’ll play a vital role in supporting effective and responsive operations that advance educational outcomes statewide.

Applicants with the following experience are encouraged to apply:

• Experience supporting executive-level leadership, including managing complex calendars, communications, and high-priority requests.
• Strong written and verbal communication skills, with the ability to clearly relay information to diverse internal and external stakeholders.
• Knowledge of state government operations or experience working with BESE, the Legislature, or education agencies.
• Proven ability to manage multiple tasks in a fast-paced environment while maintaining accuracy and attention to detail.
• High level of professionalism and discretion in handling sensitive or confidential information.
• Proficiency with Microsoft Office Suite and collaboration tools (e.g., Outlook, Word, Excel, PowerPoint, Teams)

Candidates with the following skills and competencies are encouraged to apply:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Leveraging Technology: The ability to use digital tools, systems, and emerging technologies to improve efficiency and effectiveness.
• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.

Examples of duties

Four years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:

As an Administrative Assistant 5, you will support the Office of the Chief of Staff in ensuring smooth, effective agency operations. In this role, you will:

• Provide high-level administrative support to the Chief of Staff, including managing calendars, scheduling meetings, organizing documents, and prioritizing communication needs.
• Coordinate the flow of information across divisions to ensure timely, accurate responses to inquiries and requests.
• Prepare, review, and distribute correspondence, reports, and briefing materials for leadership and external stakeholders.
• Assist in organizing and supporting agency-wide initiatives, meetings, and operational activities aligned with LDOE’s education priorities.
• Maintain organized systems for tracking requests, deadlines, and key operational processes to support efficient day-to-day workflow.
• Handle sensitive and confidential information with discretion and professionalism at all times.

Position-Specific Details:

Appointment Type: Probational or Promotional. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Career Progression: This position does not participate in a Career Progression Group

Work Schedule: Workdays are Monday - Friday; work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.

You may attach a resume; however, only the information listed on the online application will be considered to determine qualification. All education, prior experience, including dates related to education and prior experience MUST be listed in the online application.

**Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.**

Note: Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

Contact Information:

For further information about this vacancy contact:

Louisiana Department of Education – Human Resources

PO Box 96064

Baton Rouge, LA 70804

lodejobs@la.gov

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.