Job Description

Job Location: Corporate Office - Charlotte, NC 28208

Position Type: Full TimeEducation Level: High School

Travel Percentage: Up to 5%

Job Shift: Day

Job Category: Admin - ClericalAt Midrex, you will do work that matters alongside people who believe you matter. The work won’t be easy, but it will be worth it. You’ll be part of a great team—with plenty of autonomy—to bring out your best. And you’ll be well compensated and have a best-in-class benefits package. Take a look:

• Competitive benefits effective from Day 1
• Dollar-for-dollar 401(k) matching (up to 6%)
• Profit sharing with 401(k) kicker
• Generous overtime for qualified positions
• 4 weeks of paid vacation
• Tuition reimbursement
• Raffles for professional sports tickets
• Half-day Fridays
• Flexible home/office work practices
• Paid time to volunteer
• Employee recognition awards

Since 1987, Midrex has been the world leader in direct reduction technology, offering the best proven method for decarbonization in the iron and steel industry available today. Our rapid growth is transforming the steel industry and our planet. And none of it would be possible without our people, who bring vision, compassion, and extraordinary expertise to this work every day. So, if you’re looking to do big work in a small-team environment, Midrex is just the place for you.QualificationsThe Administrative Assistant at Corporate Office will provide general reception for Midrex HQ and administrative support to Human Resources and other teams as necessary.

Duties/Responsibilities

general reception RESPONSIBILITIES

• Serve as the first point of contact for the corporate office during normal business hours, providing prompt and professional assistance to employees, visitors, and external contacts.
• Welcome visitors in a friendly and professional manner, ensuring a positive first impression and notifying employees of their arrival.
• Answer and direct incoming telephone calls, screening inquiries and routing calls to the appropriate individuals or departments.
• Support workplace security efforts by maintaining visitor logs, issuing and tracking visitor badges, and following established access procedures.
• Provide backup support to the Administrative Coordinator by assisting with the receipt, distribution, and shipment of mail and packages.
• Act as a liaison between the corporate office and the property management company, communicating facility-related needs and assisting with issue resolution.
• Maintain inventory levels for corporate office supplies, replenish stock as needed, and coordinate the purchase of specialty items requested by various departments.
• Assist with the preparation, submission, and processing of expense reports and pre-approval requests, ensuring timely and accurate completion.

HUMAN RESOURCES RESPONSIBILITIES

• Serve as the primary administrator for the company’s sporting ticket program, coordinating ticket distribution and ensuring a positive teammate experience.
• Support the charitable contributions program, facilitating teammate and organizational giving initiatives.
• Serve as the primary administrator of the employee recognition program, coordinating recognition activities and helping foster a culture of appreciation and employee engagement.
• Serve as the primary administrator of the care team program, assisting with teammate outreach and support initiatives.
• Support new hire orientation and onboarding processes, including coordinating business card orders, assigning required training, and ensuring a seamless transition for new employees.
• Prepare, update, and distribute a variety of professional correspondence, reports, presentations, and teammate communications to support departmental and organizational objectives.

Skills/Abilities

Required

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong problem-solving skills and the ability to independently resolve routine issues while knowing when to escalate concerns.
• Ability to organize and prioritize tasks including delegation of tasks when appropriate.
• Ability to maintain confidentiality at the highest level.
• Ability to organize and coordinate work assignments.
• Advanced Microsoft Office Suite experience.
• Excellent interpersonal skills and ability to interface with all levels of employees.
• Flexible and adaptable in various situations and when interacting with many different personalities.

Preferred

• Skilled in coordinating and supporting employee programs.
• Skilled at working with HRIS, learning management systems, expense reporting systems or employee engagement platforms.

Education and Experience

Required

• High school diploma or equivalent,
• At least 2-3 years of relevant administrative or office support experience

Preferred

• Associate degree/ post high school education
• 3-5 years of experience in office administration and/ or general HR support

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

SCHEDULE REQUIREMENTS

This position requires continuous front desk coverage during normal business hours. The schedule will be either 7:00am-4:30pm or 7:30am-5:00pm Monday through Thursday and 7:00am-11:00am or 7:30am-11:30am on Friday. The incumbent is expected to be present at the front desk throughout their scheduled shift, with the exception of a 30-minute unpaid lunch period and company-designated rest breaks. Due to the nature of this role, the incumbent is not eligible to work from home. Reliability, punctuality, and consistent attendance are essential to ensuring a positive experience for visitors, employees, and other stakeholders.

Other Duties

Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Midrex is an equal opportunity employer and is committed to providing employment opportunities to all qualified individuals without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with all applicable laws. In compliance with the Americans with Disabilities Act, Midrex will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the People and Culture department.