Job Description

Community Group, Inc, an Associa company, is hiring a full-time Administrative Assistant to support its HOA community in the Fredericksburg, VA area.

Daily responsibilities:

• Work hours: 8:30am - 5:30pm.
• Meet and greet homeowners, visitors, guest, members of the Board of Directors, maintenance contractors and vendors.
• Manage Phones, daily emails, mass emails, and all correspondence.
• Research and respond to inquires.
• Conduct resale and compliance inspections.
• Schedule and coordinate maintenance contractors and vendors onsite.
• Create and mail out HOA Violation notices.
• Assist in preparing hearing letters.
• Assist homeowners in completing and submitting architectural review applications.
• Assist in reviewing and approving invoices.
• Issue and activate pool and club house passes.
• Schedule and send out board meeting reminders.
• Assemble documents for board packets.
• Other duties as directed.

Pay rate: $17-$19 an hour.

Qualifications

• 2+ years of office assistant or clerical experience in a corporate setting with experience in the single-family, multi-family, vacation rental, or hospitality industries preferred.
• Excellent communication skills (written and spoken) and conflict resolution techniques.
• Service driven, Customer focused, and Team oriented.
• Proficient in MS Office Products (Word, Excel, and Outlook).
• Ability to manage multiple projects, prioritize and re-prioritize tasks.
• Proactive, takes initiated, and attention to detail.

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With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 48 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.