Job Description

• Provide administrative and operational support to commercial property managers.
• Open, dispatch, track, and close commercial maintenance work orders.
• Process tenant invoices for maintenance, utilities, and other applicable charges using property management software.
• Review, organize, and maintain records of commercial utility bills.
• Scan, file, distribute, and mail documents and correspondence as needed.
• Communicate with utility companies to establish, update, transfer, and disconnect accounts and coordinate meter turn-ons and turn-offs.
• Maintain the commercial property calendar and coordinate important dates, appointments, and deadlines.
• Monitor and document on-call messages and ensure appropriate follow-up and responses.
• Manage commercial parking garage accounts and related administrative responsibilities.
• Schedule meetings and appointments using Microsoft Outlook.
• Respond to internal and external inquiries and assist with resolving issues in a timely and professional manner.
• Assist with special projects and other administrative duties as needed.

• Strong multitasking and prioritization skills with the ability to meet deadlines are essential.
• Excellent time-management, organizational, and follow-through skills.
• Exceptional attention to detail and accuracy.
• Professional and effective written and verbal communication skills.
• Ability to interact tactfully and diplomatically with tenants, customers, vendors, utility providers, and colleagues, including when handling difficult situations.
• Strong problem-solving skills and the ability to take initiative and find practical solutions.
• Advanced proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to compose professional correspondence accurately and independently proofread work.
• Professional appearance and demeanor.
• Ability to learn new software, processes, and procedures quickly.
• Ability to work independently while also contributing effectively to a team.
• Flexibility and willingness to take on special projects and additional responsibilities as needed.