The Administrative Assistant is an integral member of our team. They are often the first face our customers see or speak withon a daily basis A successful Administrative Assistant willbe friendly and helpful at all times  They are prompt and courteous answering phones and greeting customers, as well as providing support to other department members.

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typicallyrequiredand the scope of responsibility.It should not be considered anall-inclusive listing of work requirementsIndividuals may perform otherduties asassigned, including work in other functional areas to cover absences,equalizepeak workperiodsor otherwiseto balancethe workload.

• DUTIES MAY VARY BY LOCATION NEEDS

• Answering multi-line phone system (including transfers)

• Greetand direct visitors

• Monitor faxes

• Maintain front desk area and lobby

• Processincoming-mail

• Manage supply inventory

• Maintain office schedule/calendar

• Provides administrative support suchas,printing, filing, photocopying, data entry, scanning,bindingand collating, scheduling meetings, booking reservations for lunch or dinner meetings, and coordinating events and lunches, maildistributionand mail-outs

• Completes expense reports for certain individuals in the Mountain Region team

• Processes invoices by routing invoices toappropriate personnelfor approval and providing invoices to Accounting once approved by theappropriate manager

• Maintains office equipment,assistsusers of office equipment on routine tasks as needed and engages external vendors for service needs

• Orders,receivesandmaintainsoffice supplies and proactively ensures office supplies are available when needed

• Sets up conference calls and webinars

• Creates,updatesand prints Excel spreadsheets and PowerPoint presentations

• Good written and verbal communication

• Maintain good working relationships within office and department

• Provide clerical and administrative support to other departments with minimal errors (e.g.filing, mail preparation, data entry, photocopying, etc.)

• Perform other specific duties or projects as assigned

Licensing or certification Requirements

• No specific requirements

work & education experience requirements:

• 2+ years’ office experience (preferred with experience on multi-line phone system)

• 5 years of related administrative experience, or an equivalent of education and experience

• Excellent verbal skills and telephone etiquette

• Ability to organize, set andmaintainpriorities

• High school diploma or equivalency; some college preferred

• Strong clerical skills

• Insurance knowledge preferred, but notrequired

• Demonstrated computerproficiency– Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Proven oral and written communication skills with the ability to effectively interact with all levels within the organization

training requirements:

• Microsoft Office Applications

• Office Etiquette

• Ethics

• Time Management

• Customer Service

• Insurance and E and O Basics

additional/preferred

• Insurance license (linesappropriate tooffice location)

• Basic Leadership Skills

• Participate in training of new hires or less experienced teammates