Job Description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Administration

• Travel management – Acting as platform administrator of company appointed travel agent, supervise colleagues’ air-tickets booking in accordance with company’s procedure. Reconcile monthly payment with travel agent.
• Office Security – ensure all staff comply with using staff pass to access Wiley office. Ensure office always secure at all the time. (Issue office access card and building elevator card to colleagues)
• purchasing of office supplies and liaison with company vendor for office equipment maintenance.
• Monthly office supplier bill/invoice collection chasing and submitting via eProcure system, (Shanghai)
• Hospitality duties for visiting guests, clients and academics.
• Provide support to HR matters such as interview logistic preparation, colleagues onboarding and off boarding and so on. (Prepare workstation and stationery, issue office access card and elevator cards to new joiners.)
• Organize company community event.

¨ General reception and telephone answering.

¨ General domestic and international postal service.

¨ Office Cleaning Service – Manage housekeeping vendor to ensure office environment is clean and tidy.

• Other ad hoc duties and projects as required by manager.

The Environment:

• John Wiley & Sons Commercial Service (Beijing) company Shanghai Branch locates on Shangcheng Road, Pudong District, Shanghai, is a professional publishing organisation characterised by a flexible often fast-paced and changing environment. John Wiley as a learning organisation, values intellectual capital, innovation, leadership and confidence in individuals to make a difference, provides opportunities for individuals to pursue training in educational and personal skills relevant to their role, and is committed to providing opportunities for career development where possible.

Authority:

• Authority for operation is defined in agreed business and performance management plans. Where an activity or transaction is outside agreed plans, the specific approval of the Senior Director of Real Estate & Facility Service, must be sought.

Qualifications & personal attributes:

• John Wiley & Sons Commercial Service (Beijing) company Shanghai Branch locates on Shangcheng Road, Pudong District, Shanghai, is a professional publishing organisation characterised by a flexible often fast-paced and changing environment. John Wiley as a learning organisation, values intellectual capital, innovation, leadership and confidence in individuals to make a difference, provides opportunities for individuals to pursue training in educational and personal skills relevant to their role, and is committed to providing opportunities for career development where possible.
• Authority for operation is defined in agreed business and performance management plans. Where an activity or transaction is outside agreed plans, the specific approval of the Senior Director of Real Estate & Facility Service, must be sought.
• Experience with spreadsheet record keeping
• Experience in general secretarial work
• Flexibility/adaptability to change
• Excellent interpersonal skills
• Ability to prioritise and work to deadlines
• Ability to manage multiple reporting relationships
• High level of confidentiality
• Ability to work independently and use experience to solve problems
• Intermediate computer skills in Excel, Word, Power Point and Outlook
• Advanced competency in both the Chinese and English languages for speaking and writing.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.

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