Job Description
Administrative Assistant
Department: Environmental Services
Employment Type: Full Time
Location: Grand Rapids, MI
Reporting To: Todd Quist
Compensation: $18.00 - $20.00 / hour
Schedule Full-time, 40 hours per week | Monday - Friday | 8am - 4:30pm
Department: Porter Hills Village | EVS Department | Grand Rapids, MI
What You’ll Do:
Join our team as an Administrative Assistant and help keep our community operations running efficiently. Supporting the Environmental Services (EVS) department, you'll manage key administrative functions including invoice processing, work order systems, payroll tracking, resident communications, and departmental coordination.
In this fast-paced role, you'll help ensure accurate records, timely communication, and smooth day-to-day operations.
Key Responsibilities
- Provide general administrative and clerical support to the EVS and Housekeeping departments.
- Prepare, maintain, and file reports for internal use and regulatory compliance.
- Manage departmental communication including phone, email, and radio inquiries.
- Coordinate intake, assignment, and tracking of resident work orders through the WorxHub system.
- Monitor work order progress and conduct follow-up with residents and staff to ensure timely completion.
- Maintain system data integrity, including user setup and resident information updates.
- Process invoices, expense coding, and departmental billing activities.
- Track accounts payable items and support resident billing processes.
- Assist with payroll tracking and documentation.
- Coordinate housekeeping, laundry, and EVS staff schedules and daily assignments.
- Support event setup and tear-down logistics across the community.
- Serve as a key point of contact for residents and team members, providing timely and professional service.
- Support move-in/move-out tracking and refresh projects.
- Assist with team member engagement events and community activities.
The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.
Skills, Knowledge & Expertise
- Minimum of one (1) year administrative support experience, required.
- College and/or secretarial training, desirable.
- Must possess computer experience, including Microsoft Office.
- Must possess excellent communication skills, both written and verbal.
Job Benefits
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Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
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Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed $120 a year!
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Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
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Retirement Savings Plan – Secure your future with employer contributions.
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Daily Pay –Instantly transfer your daily earnings.
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Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
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Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
ACCESSIBILITY SUPPORT
Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at loveyourcareer@mybrio.org.
BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.
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