Job Description

RESPONSIBILITIES:

• Enter scrap tickets and process scrap billing using AS400 and D365
• Maintain the mill claim log and supporting documentation for Operations and Purchasing using SharePoint and internal systems
• Provide front desk and reception support, including handling phones, Outlook email, mail, and visitors
• File shipping and production documents (electronic and hard copy) and retrieve records as needed via SharePoint and internal databases
• Greet and direct guests, vendors, and service technicians
• Manage office supply inventory and coordinate ordering through purchasing systems
• Create access badges and manage site access updates using Johnson Controls systems
• Perform data entry, including reports and scrap logs in Excel, D365, and AS400
• Manage indirect purchase order (PO) activity from initiation through completion in D365; coordinate communication with Accounts Payable (AP), Receiving, and Management

ROLE REQUIREMENTS:

• 2-year degree preferred or 2 more years of experience in Customer Service and/or Administrative or office support experience preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience working within ERP systems (e.g., D365, AS400)
• Ability to proofread.
• Ability to work independently and identify and solve problems.
• Experience with SharePoint or similar document management systems preferred
• Good organizational skills with attention to detail and accuracy
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Excellent verbal and written communication skills
• Professional demeanor with strong customer service skills
• Ability to handle confidential information with discretion
• Basic understanding of purchasing processes and documentation preferred
• Reliable attendance and ability to support front office coverage during business hours

EQUIPMENT KNOWLEDGE:

• Proficient in Microsoft Office Suite or similar software.
• General office equipment, including multi-line phone systems, printers, copiers, and scanners
• Badge/access control systems (e.g., Johnson Controls)
• Basic troubleshooting of standard office equipment
• Filing systems (physical and electronic records management)

PHYSICAL DEMANDS:

• Prolonged periods of sitting and working at a computer using standard office software
• Frequent use of hands and fingers for typing, filing, and operating office equipment
• Ability to occasionally stand, walk, bend, and reach
• Ability to lift and carry office materials up to 20 pounds (e.g., files, paper boxes, supplies)
• Visual acuity to review documents and data on a computer screen
• Ability to communicate effectively in person, via phone, and through email

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

• The work environment is predominantly indoors, within an office setting, with regular use of computers and office equipment.
• Regular interaction with employees, vendors, drivers, and visitors
• Moderate noise levels consistent with both office and nearby plant/yard operations
• Frequent interruptions and the need to manage multiple priorities in a fast-paced environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.

At Samuel, we believe every team member brings unique and valuable skills, experiences and knowledge to our thriving business – enabling us to build on over 170 years of success in the metals industry. We offer countless opportunities for our team members to develop and grow in their careers, empower them to make decisions on the job and be a part of driving positive change – within our organization and in the communities where we live and work. If you’re seeking a dynamic, supportive and welcoming workplace to make your mark and grow your career, we have the programs, culture and opportunities to make it happen. We’re stronger together.

At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and creating an environment that is open and welcoming for everyone.

This job posting is for an existing vacancy within the organization

Samuel is an Equal Opportunity Employer. In the United States, we utilize E-Verify.