Job Title: Office Clerk – Compliance Department
Location: Rancho Murieta, CA
Pay: $20–$21 per hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Employment Type: Full-Time

A well-established Homeowners Association (HOA) in Rancho Murieta is seeking a detail-oriented and professional Office Clerk to support the Compliance Department. This role is responsible for providing clerical and office support, processing homeowner correspondence, and ensuring accurate documentation of compliance-related matters.

The ideal candidate is organized, customer-service driven, and comfortable handling sensitive communications with homeowners in a professional manner.

Key Responsibilities

• Prepare and process compliance letters, violation notices, and citations to homeowners

• Maintain accurate records of compliance activities and homeowner communications

• Create and manage spreadsheets to track violations, deadlines, and follow-ups

• Answer incoming calls and respond to homeowner inquiries professionally and courteously

• Provide general customer service support related to compliance matters

• Take detailed meeting minutes during board and compliance meetings

• File, scan, and maintain organized digital and physical records

• Assist with special projects and other administrative duties as assigned

Qualifications

• Minimum 2 years of recent administrative or clerical experience

• Strong written communication skills (experience drafting professional letters)

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Ability to create and maintain organized spreadsheets

• Excellent attention to detail and ability to meet deadlines

• Professional demeanor and strong customer service skills

• Ability to handle confidential and sensitive information

Preferred Qualifications

• Experience working with an HOA, property management company, or compliance department

• Experience taking meeting minutes