Job Description

Job Location: Charlotte, NC 28273The Administrative Assistant/Receptionist serves as the public face of the company while providing critical day-to-day clerical support. This multi-tasking role requires excellent communication skills, a high level of organization, and the ability to balance client-facing duties with behind-the-scenes administrative tasks
Primary Responsibilities:
- Warmly greet visitors, determine the nature of their business, and notify the appropriate staff members.
- Operate a multi-line phone system, answer questions, screen and direct calls, and take accurate messages.
- Ensure the reception area, waiting rooms, and conference rooms remain clean, tidy, and professional.
- Maintain organized filing systems (digital and physical)
- Assist with processing customer orders
- Enter data into company software, spreadsheets, and tracking tools.
- Support scheduling for installs, service calls, and deliveries.
- Prepare and distribute internal communications, documents and emails.
- Assist with inventory tracking, order confirmations, and vendor communications.
- Provide administrative support to management.
- Handle incoming and outgoing mail, office supplies, shipping labels, etc.
- Maintain a clean and organized office environment.
- Perform other duties as assigned to support daily operations.

QualificationsOB REQUIREMENTS
- High school diploma or equivalent
- Administrative experience
- Strong computer skills, including Microsoft Office.
- Strong attention to detail and accuracy.
- Reliable, punctual, and able to work both independently and as part of a team.
- Excellent communication and customer service skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Ability to sit or stand for extended periods.
- Light lifting (up to 20lbs) occasionally for office supplies or paperwork.
BENEFITS
- 401(k) employer match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off