Job Description

Primary/Essential Duties & Responsibilities

• Mailing correspondence to homeowners at CAM’s request
• Respond to and address concerns from customer service calls, emails and action items.
• Administrative support with Meeting Notices with agendas; proofing, tracking and uploading Meeting Minutes and Action Item lists.
• Provide Administrative support for Annual budget preparation and correspondence to the communities.
• Create, update, and maintain data for each assigned property in system of record and various tracking systems and reports.
• Preparation and assistance with public relations events such as Holiday Parties, Vendor Trade Shows, etc.
• Disseminate pool/gate devices and programming for access to community pools, gates and/or other amenities such as clubhouses, fitness centers, sports courts.
• Process Compliance letters
• Collect and process information required for Architectural Request Change
• Forms to submit to committees.
• All other assigned duties as needed.

Requirements

Knowledge & Skills Requirements:

• AS degree in related field and/or equal related experience
• Experience in providing administrative support to a group of 2 or more professionals/managers.Strong customer service skills
• Excellent verbal communication skills including strong professional phone etiquette
• Excellent written communication skills including the ability to proofread other associates' business communications for grammatical and spelling errors
• Proficient in Microsoft Office and Outlook
• Familiarity and/or willingness to be proficient in property management software

Physical Demands & Work Environment

• This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.