Job Description

Join our dynamic team as a Community Manager Admin Assistant, where your energy and organizational skills will help foster vibrant community engagement and streamline administrative operations. Your proactive approach and excellent communication skills will be essential in creating a welcoming atmosphere while ensuring smooth daily operations. This role supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work involves contact with homeowners and board members.

Details:

This position is a customer facing, onsite position, splitting time between multiple properties in Downtown Minneapolis.

MWF: Sexton Lofts, Tuesday morning: Cities Management, Tuesday afternoon/Thursday (all day): University Flats.

Hourly Range: $23-26

Full-time, 40 hours per week. Some occasional overtime may be required.

Essential Duties and Responsibilities

• Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.
• Respond to customer inquiries (in person, phone, or online via email).
• Update homeowner and association information in Cinc WebAxis and shared files.
• Process and distribute incoming and outgoing mail for the office and Associations.
• Process print jobs, scanning and faxing as general office support when needed.

Other Duties and Responsibilities

• Organizes and prepares correspondence relating to association business.
• Receives and responds to incoming calls from homeowners, Board members and vendors.
• Follow through on various requests.
• Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by client services.
• Prepares and assists community managers with monthly board packages and in house mailings.
• Conduct routine building walk-throughs to identify maintenance issues, safety concerns, and repair needs, ensuring a clean, functional, and professional environment for homeowners.
• Other duties as assigned.

This opportunity is ideal for candidates eager to make a meaningful impact within a vibrant community setting while honing their administrative expertise. If you thrive in fast-paced environments and enjoy supporting others through organized, friendly service—this is the perfect role for you!

Qualifications

Knowledge and Skills
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Partner with multiple stakeholders, for example community managers, vendors, peers, clients.
• Ability to interpret verbal and/or written instructions at a proficient level.
• Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team.
• Ability to keep workspaces organized and maintained. Alerts Office Manager of low supplies and assists in supply stocking and distribution.
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Knowledge of company policies, procedures, and forms.
• Must be able to work effectively with others in person and in group setting
• Must be able to prioritize, manage time, and meet deadlines.
• Must be able to interpret verbal and/or written instructions at a proficient level.

• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).

Education and Experience
• High School Diploma or GED Required
• At least one year of directly related or closely related experience

Working Conditions:
• Typical office environment
• Frequent social interaction