Job Description

Within the context of a client centered care model and in accordance with established vision and values of the organization, the Administrative Assistant is responsible to perform administrative/clerical support functions for a department and/or program. Screens and prioritizes incoming materials. Supervises clerical staff as required. Acts as a receptionist; answers telephone and greets visitors, determines nature of call/visit, takes or relays messages or provides general information about program, services and/or other community resources or refers to others. Provides assistance with recruitment requests; completes information for posting purposes according to procedure when directed to fill vacancies. Provides assistance with monitoring and analyzing program budget. Processes and/or monitors expenses. Performs word processing duties; drafts forms, prepares/types letters, memos, and reports. Transcribes assessments, case reviews, progress notes and summaries. Assists with web-site maintenance and other communication strategies including resources and communication bulletin boards; Compiles statistics, maintains timekeeping records, maintains departmental levels of stationery and makes arrangement for building and/or office equipment maintenance and repairs Maintains client charts. Schedules/arranges appointments/bookings for clients. QUALIFICATIONS:Education & Experience Grade 12. Office Administration Certificate plus three (3) years recent related experience or an equivalent combination of education, training, and experience.Knowledge & AbilitiesKnowledge of general office procedures.Knowledge of medical terminology.Ability to type at 50 w.p.m.Ability to keyboard 6,000 keystrokes per hour.Ability to establish and maintain rapport with clients.Ability to communicate effectively/tactfully both verbally and in writing.Ability to compose business correspondence.Ability to plan, organize and prioritize.Ability to work under the pressure of interruptions and adapt to changes.Ability to problem solve and take initiative.Ability to work both independently and as a member of a multidisciplinary team.Ability to do basic mathematical calculations. Ability to operate related equipment.Basic computer literacy to operate a computerized client care information system and word processing, spreadsheet, Internet and e-mail software.Physical ability to perform the duties of the job.The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.

Details

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.Unless otherwise noted on the posting, internal job postings close at 8:00 AM Pacific Time on the listed Closing Date. Please submit your digital application via the Internal Career Portal prior to the Closing Date & Time.Nursing & LPN successful applicants will be notified by email.We regret that only short listed candidates will be acknowledged.This is an internal job posting for Vancouver Coastal Health employees only.