Job Description

Our associates celebrate lives. We celebrate our associates.

Provide administrative support to the Sales Department, including counselors, management and admin team so that work is done efficiently and accurately.

Essential Job Functions:

Must be able to perform the essential functions of the job with or without reasonable accommodation.

• Facilitate New Hire Week One training, including downloading and setting up new hire Phones and IPADs with various applications
• Assist with on boarding of new hires
• Facilitate various trainings during the month
• Create and manage system generated contracts
• Assist with printing and distributing Title Certificates (CIRs)
• Assist Executive Admin Asst with events and misc work as needed
• Back up assisting with seminars and event materials distribution as needed
• Assist with data entry of leads from events and seminars as needed
• Updating and creating reports using Excel
• Provide assistance to counselors and Management
• Assist with Sales Force distribution of leads
• Set up team meetings including preparing presentations
• Utilize Artificial Intelligence Tools as needed to perform your duties
• Audit Webchat and email for issues and resolve as needed, keeping management informed
• Provide assistance to sales admin team as needed, including reservations, supplies, etc.
• Must have strong attention to detail and be extremely organized
• Display a professional manner and communicate effectively verbally and in writing with all levels of the department
• At an intermediate level use MS Office Suite
• Use of AI tools
• Demonstrate high level of confidentiality, common sense, judgement, sense of urgency and ability to set priorities.
• Adhere to company policies, procedures, rules and controls; demonstrate support and respect for Company management.
• Adhere to safety rules and regulations and report unsafe practices to management.
• Participate in training and skill development opportunities to improve competency and customer service.

Experience and Education

Office administration experience

Special Skills

MS Office software with Intermediate skill level in Word, Excel, Outlook and PowerPoint

HMIS

Salesforce

Beacon

AI Familiarity

Communicate clearly and accurately with all levels of the Company

Problem solving, detail-minded and organizational skills

Good multitasking skills

Working Environment

Work seated and/or standing and walking in a carpeted, air-conditioned office where the noise volume from coworkers is quiet to moderate. Work under daily deadlines, and maintain high accuracy and customer service. Cope with high volume of work, with constantly changing priorities and interruptions. Must be able to handle significant emotional pressures due to the nature of the work.

Physical Requirements

Work daily supporting the Sales Department, with a high level of energy and stamina; ability to use a variety of office machines and equipment to produce documents for the Department; ability to give and receive a high volume of verbal information clearly and accurately; and occasional lifting up to 25# is required. Sit or stand for long periods of time.

Equipment / Machines Operated

Computer workstation

MS Office software, HMIS, Salesforce, Beacon

Printer, copier

Telephone

Compensation

$ 25.00 – $ 30.00

Exact compensation may vary based on skills, experience and location.

Benefits (dependent upon eligibility)

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.

Postal Code: 90601Category (Portal Searching): SalesJob Location: US-CA - Whittier