Job Description

Multi-Concept Management owns and operates a successful chain of franchise restaurants. We are committed to excellence in customer service, operational efficiency, and community engagement. As we continue to grow, we seek a dedicated Administrative Assistant to support our team and help ensure our operations run smoothly.

The Administrative Assistant will provide comprehensive administrative support to our family office and franchise restaurant operations. This role requires a highly organized, detail-oriented individual with excellent communication skills and the ability to handle multiple tasks efficiently. The ideal candidate will be proactive, reliable, and capable of working independently as well as part of a team.

Key Responsibilities:

1. General Administrative Support:

   • Answer and direct phone calls, emails, and other correspondence.
   • Schedule and coordinate meetings, appointments, and travel arrangements.
   • Prepare and distribute memos, letters, and other documents.
   • Maintain office supplies inventory and place orders as necessary.
   • Manage and organize files, records, and documents, ensuring confidentiality and security.

2. Operational Support:

   • Assist in the preparation and processing of payroll, invoices, and expense reports.
   • Coordinate with restaurant managers to ensure timely submission of reports and documents.
   • Support the onboarding process for new employees, including paperwork and orientation scheduling.
   • Assist in organizing and coordinating company events, meetings, and trainings.

3. Communication and Coordination:

   • Serve as a point of contact for franchisees, vendors, and other stakeholders.
   • Facilitate effective communication between the family office and franchise restaurant locations.
   • Draft, proofread, and edit communications, ensuring clarity and professionalism.

4. Special Projects:

   • Assist in the implementation of new policies and procedures.
   • Participate in various projects and initiatives as needed, providing administrative support and coordination.
   • Assist in restaurant development projects.

Qualifications:

• Associate’s or Bachelor’s degree required.
• Proven experience as an administrative assistant or in a related role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Technologically savvy.
• Excellent project management skills.
• Ability to anticipate needs of the people you are supporting.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented with strong problem-solving skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience in the restaurant or hospitality industry.
• Familiarity with payroll and accounting software.
• Knowledge of franchise operations and management.
• Experience with restaurant development.

Benefits:

• Opportunities for professional development and growth.
• Positive and supportive work environment.
• Company provided lunches.
• Potential hybrid work option.
• Vision, Medical, Dental health care plans are available.

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