Job Description

Administrative Assistant

Department: Operations

Employment Type: Full Time

Location: Client

Compensation: ₱35,000 - ₱55,000 / month

We are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks.

Key Responsibilities

1. Data Management:

• Create, maintain, and update spreadsheets.
• Pull reports from various sources, enter data into software systems, and ensure accuracy.
• Perform regular data entry tasks and ensure consistency and reliability of data.

2. Email and Communication Management:

• Monitor, prioritize, and respond to incoming emails on behalf of the team or department.
• Manage email correspondence efficiently, ensuring timely responses to inquiries.
• Draft and send professional emails as needed to clients, team members, and other stakeholders.

3. CRM Management:

• Update and maintain CRM system with client information, interactions, and progress.
• Ensure CRM data is up to date and accurate for easy reference by the team.
• Assist with reports and tracking related to CRM usage and performance.

4. Client Onboarding Assistance:

• Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails.
• Ensure that clients are successfully onboarded with clear instructions and support throughout the process.

5. Schedule Management:

• Coordinate and manage calendars, including setting appointments, meetings, and reminders.
• Assist in scheduling client meetings and coordinating logistics as needed.
• Handle meeting requests and ensure all parties are informed and prepared.

6. General Administrative Support:

• Assist with any additional administrative duties or projects as needed to support team members and company goals

Skills, Knowledge and Expertise

• Proven experience as an Administrative Assistant or similar role. • Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace. • Experience working with CRM systems. • Strong organizational and time management abilities, with the ability to manage multiple tasks simultaneously. • Attention to detail with a focus on accuracy and reliability. • Ability to maintain confidentiality and handle sensitive information. • A positive, proactive attitude with strong problem-solving skills.

Benefits

• Above market salary
• HMO on Day 1 for principal and two dependents
• Government-mandated benefits
• Performance-based Incentives
• Quarterly Company Events
• 1,000 PHP De Minimis
• Equipment and software provided