Job Description

Job Location: Gainesville Office - Gainesville, FL 32607The Liberty Company Insurance Brokers and our Partners at Darr Schackow Insurance Agency have an in-office opportunity for a Administrative Assistant / Receptionist in our Gainesville, FL office.
In addition to an award-winning company culture, you can expect competitive salary, generous benefit package, PTO, Holiday pay, employee wellness and stress relief programs, opportunities to give back to your community, and more!
We are entrepreneurial, positive, team oriented, collaborative, creative, and wellness focused. Employees here can expect a competitive compensation, generous benefit package, PTO/holiday pay, paid training, continued education support, company sponsored stress management programs/activities, opportunities to give back to your local community, and more!

Position Summary:
The Administrative Assistant/Receptionist serves as the first point of contact for walk-in visitors and incoming callers. This role is essential to maintaining a welcoming and professional front office environment. The individual will assist with accepting payments, directing inquiries to the appropriate team member, and handling a variety of administrative tasks to support the daily operations of the office.
Specific Duties and Responsibilities:
- Greet and assist clients who visit the office in person
- Answer and direct incoming phone calls to the appropriate team member
- Accept and process client payments accurately
- Determine client needs and ensure they are connected to the right person for assistance
- Maintain a clean and organized reception area
- Perform administrative support duties as assigned, including scanning, filing, data entry, and mail handling
- Monitor front desk supplies and request replenishments as needed
- Provide exceptional customer service and represent the agency in a professional manner

QualificationsEligibility Requirements:
- Florida 4-40 Customer Representative License will be required to be obtained within first 60 days of employment.
- High school diploma or equivalent required
- Prior front desk or administrative experience preferred
- Excellent verbal communication and interpersonal skills
- Strong attention to detail and organization
- Basic computer skills and familiarity with Microsoft Office
- Friendly, professional demeanor and positive attitude
- Ability to manage multiple tasks and remain calm under pressure
Promoting Peace of Mind for All
At Liberty, we take great care to promote peace of mind for all. We create a safe space to find your Joy of Being as your most authentic self. Being uniquely YOU, with your unique experiences and ideas, we will continue to strengthen our company as we grow together.
HABU has nothing to do with age, gender identity, race, sexual orientation, physical or mental ability, or ethnicity. We pursue people who value: Integrity, excellence, caring, kindness, fairness, teamwork, good feelings, and fun! Liberty empowers our team with tools and knowledge to support the purposeful spread of positive energy, kindness, and good feelings with others.
We recognize that our industry has more work to do in advancing diversity and inclusion. Our dream is to become the north star others can look to for direction as we advance together.
*Qualified applications with arrest or conviction records WILL be considered for employment. For positions in our organization that require a state insurance license to perform the duties described herein, applicants must meet the state licensing requirements as required by the applicable DOI, must not have been disqualified or barred from licensure, and must not have been prohibited from conducting the business of insurance under Title 18 U.S. Code, §§1033 and 1034 to qualify for that role