Job Description

Almstead Tree and Shrub Care Co. is a second-generation, family-owned firm established in 1964 that services commercial and residential clients throughout the NY, NJ, and CT tri-state area. We are looking for a friendly and organized Administrative Assistant to join our team and assist our CEO and top Sales Arborist. As an Administrative Assistant, you will play a crucial role in ensuring a positive experience for both our clients and employees.

In this position, you will be responsible for managing client proposals, handling information requests and e-mail correspondence, scheduling meetings and conference calls, and providing customer service support. To succeed in this role, you should have excellent communication and writing skills, attention to detail, and the ability to thrive in a fast-paced environment.

Your responsibilities will include:

- Creating detailed client-specific proposals in collaboration with the sales arborists

- Handling information requests and e-mail correspondence

- Arranging conference calls and scheduling meetings

- Providing customer service support and scheduling appointments

- Maintaining sales calendar and creating work orders

- Managing customer database and files

- Processing payments

- Ensuring a superior client experience through efficient and timely service

- Coordinating work schedules and appointments

- Adhering to company policies and standards for excellent customer service

- Providing office updates and addressing customer concerns during daily meetings with the CEO

Requirements:

- Minimum five years' experience as an Administrative Assistant

- Four-year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field

- Prior experience creating proposals, reports, and/or presentations

- Experience providing exceptional customer service

- Experience in the service industry is a plus

- Highly proficient in Microsoft Word, Excel, and Outlook

- Strong written and verbal communication skills

- Excellent multitasking and time management abilities

- Attention to detail and organizational skills

- Professionalism and phone etiquette

We are seeking an individual who possesses high skill level and demonstrates exceptional customer service, approachability, and teamwork abilities. The ideal candidate will be able to infuse positive energy into our team and cultivate an inclusive and cooperative work environment. If you derive satisfaction from developing meaningful professional relationships and believe in the power of a friendly and supportive demeanor to augment productivity and collaboration, then this opportunity is tailored for you! If you are also organized and ready to make valuable contributions to our team, we encourage you to apply now and become an integral part of Almstead Tree and Shrub Care's continued success.

Requirements

Requirements:
- Minimum five years' experience as an Administrative Assistant
- Four-year degree in Business, Business Management, English, Communications, Literature, Journalism, or related field
- Prior experience creating proposals, reports, and/or presentations
- Experience providing exceptional customer service
- Experience in the service industry is a plus
- Highly proficient in Microsoft Word, Excel, and Outlook
- Strong written and verbal communication skills
- Excellent multitasking and time management abilities
- Attention to detail and organizational skills
- Professionalism and phone etiquette

Benefits

We offer a competitive compensation package, $60,000 - $75,000 based upon experience. Medical and dental plans with employer contribution, 401K retirement savings plan, paid time off, and more!

Almstead Tree & Shrub Care Company, LLC provides equal employment opportunities to all employees and applicants for employment.