Job Description

📍 Location: Orlando, FL | 📅 Schedule: Full-Time
💰 Position: Administrative Assistant – Systems Innovation | Pay Range: $17.95–$21.63/hour

🎯 Administrative Assistant – SI | Support. Organize. Power the Future of AV Systems.

At LMG Systems Innovation (LMGSI), we don’t just build AV systems—we support and sustain them through operational excellence, seamless coordination, and a commitment to world-class service. As part of the Entertainment Technology Partners family, we empower our installation and service teams to deliver reliable technology experiences in universities, government facilities, corporate spaces, and entertainment venues across the country.

We’re seeking an Administrative Assistant with strong organizational skills, exceptional communication abilities, and a sharp attention to detail. In this role, you’ll be the operational heartbeat of our Install & Service Department—supporting scheduling, service coordination, purchasing, data entry, and customer communication.

🧠What You’ll Be Doing

As the Administrative Assistant, you will streamline communication, maintain department organization, and ensure that daily service and installation operations run smoothly.

✅ Customer Support – Receive and route incoming calls and emails for new, warranty, and non-warranty service requests
✅ Scheduling & Coordination – Schedule monthly and annual maintenance tasks, assign labor, and support daily coordination for the install and service teams
✅ Purchasing Support – Assist with ordering materials and equipment needed for service calls and maintenance contracts
✅ Reporting & Documentation – Prepare service estimates, daily service logs, timekeeping logs, and other departmental reports
✅ Systems & Data Entry – Enter and maintain accurate data in CRM, ERP, SharePoint, and other software platforms
✅ RMA Management – Arrange RMAs and manage equipment returns between clients and vendors
✅ Interdepartmental Support – Interface with Accounts Payable, Purchasing, and other departments as needed
✅ PO & Billing Support – Generate purchase orders for contract labor, customer billing, vendor setup, and job setup
✅ Additional Duties – Assist with other administrative projects and tasks as assigned

🛠️ Skills and Knowledge

• Strong business acumen and professional communication skills

• Excellent time management and prioritization abilities

• Detail-oriented and highly organized

• Ability to problem-solve and make decisions in a fast-paced environment

• Experience supporting office operations or service-based workflows

📌 Qualifications

• High school diploma or equivalent

• Minimum 3+ years in a fast-paced or administrative environment

💡 Why Join Us?

• Meaningful Impact – Your work keeps our service and installation engine running

• Team-Driven Culture – Collaborate with talented technicians, engineers, and operations staff

• Growth & Stability – Build a long-term career in a growing technology organization

• Comprehensive Benefits – PTO, medical/dental/vision insurance, 401(k), FSA, and more

LMGSI is a Tobacco-Free and Drug-Free workplace and an Equal Opportunity Employer. We participate in E-Verify and comply with all applicable leave laws, including the Family and Medical Leave Act (FMLA).

📩 Ready to support innovation behind the scenes? Apply now and take your career Beyond Technology with LMGSI!