Norwegian Refugee Council

Administration Technical and Liaison Officer INGO Forum Nigeria Zamfara

Norwegian Refugee Council  •  Federal Republic of Nigeria (Onsite)  •  2 days ago
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Job Description

The Nigeria INGO Forum (NIF), established in 2014, facilitates collaboration among INGOs in Nigeria for humanitarian, development, and peacebuilding efforts. Operating through a Secretariat and governed by a Steering Committee, NIF provides a key platform for coordination, information sharing, advocacy, and engagement with government authorities, the UN, and donors.

The Technical Administration & Liaison Officer plays a critical role in supporting the Deputy Director by ensuring smooth administrative and logistical operations, maintaining compliance with internal and external regulations, and strengthening engagement with government stakeholders in Northwest Nigeria.

In Zamfara (Gusau), the role includes overseeing office operations, coordinating logistics for staff and visitors, managing procurement and administrative documentation, supervising drivers or car hire arrangements, and supporting compliance with government regulations. The officer also contributes to policy tracking, strategic engagement, and advocacy efforts, ensuring that NIF’s operational presence in the Northwest is safeguarded and service delivery to members is strengthened.

Generic Responsibilities

  • Ensure compliance with NRC/NIF policies, procedures, and legal frameworks.
  • Provide administrative, logistical, and liaison support to the Zamfara (Northwest) operations.
  • Maintain effective filing and documentation systems.
  • Support process improvement initiatives to strengthen systems.
  • Ensure smooth day-to-day office operations.
  • Monitor administrative and logistics-related procurements and budgets.
  • Coordinate travel, accommodation, and transport logistics.
  • Uphold ethical standards and confidentiality.
  • Represent NIF positively in interactions with stakeholders.
  • Support coordination activities and reporting.

Specific Responsibilities

Administrative Support

  • Manage procurement processes in compliance with NRC/NIF standards.
  • Support budget preparation and monitor administrative expenses.
  • Supervise administrative staff and/or manage car hire drivers.
  • Organize logistics for meetings, trainings, and workshops.
  • Process and monitor payments, invoices, and financial documentation.
  • Maintain office inventory and ensure timely restocking of supplies.
  • Ensure accurate filing systems for procurement, contracts, and compliance documents.
  • Draft and submit correspondence to government agencies.

Logistics Support

  • Ensure all logistics activities comply with NRC policies and security protocols.
  • Coordinate logistics needs with program and NRC teams.
  • Oversee vehicle management, maintenance, and fuel monitoring.
  • Arrange travel and accommodation for staff and guests within the Northwest.
  • Manage car hire and movement logistics.
  • Serve as focal point for travel bookings and coordination with logistics teams.

Liaison & Government Relations

  • Support engagement with Zamfara State government authorities and agencies.
  • Track and report regulatory and policy developments affecting INGOs in the Northwest.
  • Ensure timely submission of required government reports.
  • Maintain records of official correspondence and approvals.
  • Attend meetings with government stakeholders to facilitate operations.
  • Build and maintain relationships with key authorities (e.g., ministries, security agencies, immigration, etc.).
  • Contribute to strategic engagement, advocacy, and coordination efforts.
  • Support preparation of briefings, policy analyses, and reports.

Technical Support

  • Provide feedback and technical input to improve administrative, logistics, and liaison systems.

Qualifications

Generic Professional Competencies

  • Education: Degree or Diploma in Administration, Management, or a related field.
  • Experience:

    Minimum of 3 years’ experience as a Logistics, Admin, or Liaison Officer in a humanitarian or recovery context.

    Experience working in complex and volatile environments.

    Proven track record of delivering results in similar roles.

  • Language: Fluency in English.

Context/Specific Skills, Knowledge, and Experience

  • Proficiency in Microsoft Windows and Office applications.
  • Experience engaging with senior government stakeholders is an advantage.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of Hausa language is an added advantage.

Behavioral Competencies

  • Handling insecure environments
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Ability to work independently under pressure
  • Upholding the highest standards of ethics and integrity
Norwegian Refugee Council

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We protect displaced people and support them as they build a new future. We started our relief efforts after World War Two. Today, we work in both new and protracted crises across 40 countries. We specialise in six areas: food security, education, shelter, legal assistance, protection from violence, and water, sanitation and hygiene.

We stand up for people forced to flee. NRC is a determined advocate for displaced people. We promote and defend displaced people's rights and dignity in local communities, with national governments and in the international arena. NRC’s Internal Displacement Monitoring Centre in Geneva is a global leader in monitoring, reporting on and advocating for people displaced within their own country.

We work with partners across the world through NORCAP, our global provider of humanitarian, development and peacebuilding expertise. NORCAP collaborates with local, national and international partners on finding sustainable solutions to meet the needs of people at risk.

Around 15,000 humanitarians work with the NRC. Most of us are hired locally to work in the field, and a small number are based at our head office in Oslo. Many of our colleagues were once themselves forced to flee their homes.

NRC assisted almost 9.1 million people worldwide in 2024, and with your support, we can help even more.

In order to meet the needs of more than 120 million displaced people worldwide, we need to unite forces across sectors and work together as one team. Through mutual partnerships we are dedicated to finding unique solutions for people who have been forced to flee, helping them build a sustainable future for themselves and their communities.

To find out how you can support our work, please visit nrc.no/corporate or send an e-mail to corporate@nrc.no.

Industry
Nonprofit & NGOs
Company Size
5,001-10,000 employees
Headquarters
Oslo, NO
Year Founded
1946
Website
nrc.no
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