Job Description

About the role

Mater Private Hospital Redlands is seeking an experienced Administration Support Officer to join our Theatre Bookings team in a Maximum Term Part Time position (20 hours per week) from August 2026 to April 2027

Working Monday to Friday between 8:30am and 5:00pm, you'll play an integral role in coordinating theatre bookings and providing exceptional administrative support within a busy hospital environment. Working closely with clinical teams, Visiting Medical Officers and external stakeholders, you'll help ensure the smooth delivery of patient care behind the scenes.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

You'll provide high-quality administrative support while coordinating theatre bookings and ensuring a seamless experience for patients and clinical teams.

You will be expected to:

• Coordinate and process theatre bookings using hospital information systems
• Liaise with Visiting Medical Officers, practice managers and clinical teams to ensure theatre lists are received and scheduled accurately
• Provide exceptional customer service to patients, clinicians and external stakeholders
• Maintain accurate patient records while ensuring confidentiality and compliance with organisational policies
• Provide administrative support across Patient Services and assist other departments as required
• Exercise sound judgement to resolve day-to-day administrative issues in a fast-paced environment

About you

You'll be a proactive and organised administration professional who thrives in a busy healthcare environment and enjoys supporting both patients and clinical teams.

You will bring:

• Previous experience in medical or healthcare administration (essential)
• Excellent organisational and time management skills with strong attention to detail
• Strong computer skills, with experience using patient administration systems or the ability to quickly learn new systems
• Exceptional communication and interpersonal skills with a customer-focused approach
• Ability to prioritise competing tasks and remain calm under pressure
• A collaborative team player who demonstrates professionalism, discretion and confidentiality at all times

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 12 hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater #GETBETTERWITHMATER

Applications close Friday 10th July 2026 – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.