Northline

Administration Support Officer

Northline  •  Sydney, AU (Onsite)  •  7 days ago
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Job Description

Northline are seeking a dynamic individual to join our team in St. Marys. If you thrive in a fast-paced environment, possess excellent organizational skills, and are committed to excellence, we want to hear from you!

You will interact daily with drivers, visitors, and customers, providing them with exceptional service and ensuring their safety. Your responsibilities will include accurate data entry, managing paperwork for pickups and deliveries and assisting with ensuring deliveries are not missed.

We currently have two opportunities available:

Permanent full-time position – Morning Shift: 8:00 am to 4:00 pm


Casual position – Afternoon Shift: 4:00 pm to 8:00 pm

Monday to Friday.

What You will Do:

  • Customer Service Excellence: Greet drivers, visitors, and customers with a friendly, efficient approach while providing essential site safety instructions.
  • Document Accuracy: Review and process paperwork like Connotes, Delivery Sheets, and Proof of Delivery (PODs) to ensure they are accurate and complete.
  • Data Management: Enter and balance data accurately in our systems and ensure compliance with all tracking and measurement requirements.
  • Safety & Compliance: Verify dangerous goods paperwork and ensure all procedures are followed for private and pre-paid customers.
  • Team Collaboration: Facilitate communication between debriefing and fleet control teams, and work with Client Services, Sales/Account Management to ensure smooth operations.

What We are Looking For:

  • Attention to Detail: Ability to review documents meticulously and rectify any discrepancies promptly.
  • Safety Focus: High levels of focus and commitment to Health and Safety practices
  • Customer Service: A proactive, customer-centric approach with excellent communication skills.
  • Technical Skills: Proficiency in Microsoft Office and strong data entry skills. Previous experience or understanding of the national freight industry is highly regarded.
  • Team Player: Ability to build professional relationships and work effectively within a team.

Why Northline?

  • Professional Growth: Opportunities for development and career progression.
  • Supportive Environment: Be part of a dedicated team that values your contributions and fosters a collaborative work atmosphere.
  • Competitive Benefits: Enjoy a rewarding role with a company that values work-life balance and employee well-being.

Who is Northline?

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond!

That’s why, we are, Australia’s Global Logistics People.

Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.

Northline

About Northline

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

We were founded in 1983 to service remote communities in Northern Australia and these early challenges shaped Northline and helped establish our values, build trust and form valuable partnerships that still exist to this day.

Today, we provide a global, personalised service that connects our customers with their customers right across the world.

Our international network transports, stores, tracks and delivers freight, by road, rail, sea and air across the globe and seamlessly connects into our national network, and modern operating facilities.

We have 18 depots across Australia with the ability and flexibility to tailor solutions to meet our customers’ requirements and evolving market demands, including scaling up to add further capacity as needed.

Investments in new, market leading technologies mean that Northline customers can track their freight every step of the way, knowing that with us it’s in safe hands. While we recognise the value of technology, we place the highest value on providing a personalised service.

Our customers are supported by an Australian-based Customer Service Centre, internal and external sales executives, key account managers and skilled teams of domestic and international logistics coordinators to ensure customers’ end to end service requirements are met.

From start-ups to blue-chip customers, the freight we’re transporting is helping to build the global economy in sectors ranging from renewable energy and medical technologies, to wine production, fast-moving consumer goods (FMCG), pharmaceuticals and retail.

Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

That’s why, we are, Australia’s Global Logistics People.

Industry
Transportation & Logistics
Company Size
201-500 employees
Headquarters
Kent Town, AU
Year Founded
1983
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