Healthcare Australia

Administration & Support Coordinator

Healthcare Australia  •  Melbourne, AU (Onsite)  •  5 hours ago
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Job Description

Company Description

Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.

As we mark over 50 years of success, our commitment to our people remains at the heart of everything we do. We prioritise a healthy work-life balance, create opportunities for career growth, and foster a workplace where every employee feels valued. Together, we play a pivotal role in shaping the future of healthcare in Australia.

Job Description

We’re looking for an organised and proactive Administration & Support Coordinator to join our Allied Health team and provide essential administrative and client support across our Podiatry, Speech Pathology and Dietetics services.

This is a varied role where you’ll work closely with clinicians, residential aged care facilities, finance teams and internal stakeholders to keep our processes running smoothly and ensure clients receive the right support.

Day to Day!

  • Liaising with residential aged care facilities, clinicians, practice managers and internal teams via phone and email
  • Managing CDM referrals, Medicare billing, validation, data entry and client records
  • Supporting therapist scheduling, rostering and clinician systems, including Zanda and equipment ordering
  • Preparing reports and data to support business performance and identifying opportunities to improve processes and efficiency
  • Providing general administrative and project support to the Operations team, including working with Finance and Accounts to resolve billing queries

Lets talk about you!

You will have previous administration experience, strong customer service and stakeholder engagement skills, and excellent written and verbal communication. You will be confident using Microsoft Office, managing data and learning new systems and databases. You will have strong attention to detail, problem-solving skills and the ability to manage competing priorities, work independently and contribute to a team. Experience in healthcare, Allied Health or database administration is desirable but not essential.

Why you’ll love working with us!

  • Birthday Leave – because you deserve a paid day off to celebrate you 🎉
  • Recharge Time – access to extra leave
  • 24/7 Support – free mental health & counselling via our EAP
  • Salary Packaging – including novated leasing with Smart Group
  • Study Support – financial assistance for work-related education
  • The Gifting Hub – save on brands like Good Guys, Rebel, Amazon & more 🛍️

To be part of a brand with heart – helping connect people to meaningful work in Australia apply for a role with us today. If you have any questions, please contact Katie Longhurst on katie.longhurst@primaryhsa.com.au

Veterans are encouraged to apply. At HCA we are committed to embracing diversity and committed to providing a safe working environment.

Healthcare Australia

About Healthcare Australia

Healthcare Australia (HCA) is Australia’s largest diversified healthcare provider, operating nationwide across all sectors of health including primary health care, and acute care. We connect healthcare professionals, organisations, and people to provide end-to-end healthcare solutions. By filling the healthcare skills gap, we ensure Australians always have the support they need—making us Australia's #1 healthcare solutions provider.

We're highly experienced:

With over 50 years of experience connecting healthcare workforce with those needing support and care, we understand what works. The Healthcare Australia Group delivers quality, efficient, and flexible solutions nationwide with confidence.

We're dynamic:

HCA is known for our quick reflexes and it’s how we’re able to support Private, Public, Federal, State, and Territory Government and Health Departments. As a leading healthcare solutions provider, we're always ready to respond to urgent needs from customers, employees, or patients. Being active and responsive is fundamental to our identity.

We're human:

We're a team of over 15,000 passionate and committed healthcare workers and clinicians improving the health of our community. While embracing innovation through technology, we remain people-focused. We value human relationships and strive to make meaningful differences in lives across Australia.

We’re prepared:

Our years of experience have helped us develop comprehensive compliance frameworks and governance protocols—a key reason why leading private and public healthcare facilities choose us as their preferred provider.

Our compliance framework supports HCA health professionals in delivering safe, compliant care, ensuring our clients receive fully credentialed staff who are fit for purpose.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Melbourne, AU
Year Founded
Unknown
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