
Key Responsibilities:
Benefits & risk administration and counseling
Collation, vetting, authorisation, submission and distribution of documentation to relevant stakeholders
Support member administration related to resignation, retrenchment and dismissals
Management of the funeral and death benefit investigations
Handle queries related to retirement fund, death, disability and funeral cover, including Rest of Africa
Administration of Additional Voluntary Contribution and Additional Voluntary Funeral Cover as well as the associated processes
Benefits & risk related statements, quotations and data collation
Liaison between TFG and third parties where required
Reporting where applicable
Processing journals
Review and Reporting
Managing Change
Business Case Contribution
Business Process Modeling (BPM)
Enterprise Readiness Assessment
Perform Gap Analysis
Human resources systems and tools
Presentation Creation
Spreadsheet Expertise
Employee Relations
Learning Solutions Development
Applies market and business insights in order to drive organisational objectives
Effectively works with others to achieve shared goals
Creates an environment that fosters and nurtures a culture of creativity which drives success
Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
Develops plans and prioritises initiatives that align to the organisational goals and objectives
Understands and navigates dynamics created by processes, systems, and people
Assesses and improves the efficiency, effectiveness, and quality of various work processes
Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
Interprets and simplifies complex and contradictory information when resolving organisational problems
Takes accountability and ensures others are held to account on agreed upon performance targets
Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?

TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za