Job Description

Role Purpose

To provide reliable and confidential administrative support to the People Team, enabling accurate employee records, timely coordination of employee lifecycle activities, effective follow-up, and a consistent employee experience. The role supports the People Partner and works closely with People Operations, Talent Acquisition, Payroll, and business stakeholders to ensure People processes are completed efficiently and in line with company procedures.

Key Accountabilities

Employee Lifecycle Support

• Coordinate administrative activities for onboarding, probation, employee changes, transfers, and offboarding, ensuring required documents and approvals are complete.
• Maintain and keep track of all position codes to support recruitment coordination, ensuring vacancies, approvals, and headcount records are aligned.
• Assist with offboarding documentation, clearance follow-up, exit interview scheduling, and handover of complete records to the relevant People and Payroll teams.

People Partner Support

• Provide day-to-day administrative support to the People Partner, including scheduling, meeting preparation, minutes, action logs, and follow-up on agreed actions.
• Maintain trackers for employee relations cases, attendance, leave, probation, and other People activities, ensuring sensitive information is handled appropriately.
• Compile accurate data and supporting information for People reports, audits, leadership updates, and employee case reviews.

Employee Support & Coordination

• Act as a professional first point of contact for routine employee queries and direct matters to the appropriate People team member when further guidance is required.
• Coordinate with Payroll, Finance, IT, Administration, Talent Acquisition, and Government Relations to support timely completion of employee requests.
• Support the organisation of People initiatives, employee engagement activities, training sessions, and internal communications.

Compliance, Confidentiality & Process Improvement

• Handle personal and People information with strict confidentiality and share data only with authorised stakeholders.
• Follow approved company policies, People procedures, approval workflows, and applicable UAE employment requirements.
• Identify opportunities to simplify administrative processes, improve trackers, strengthen data accuracy, and enhance the employee experience.
• Carry out other reasonable People administration duties assigned by the People Partner.

Innovation & Value Creation

• Introduce modern tools, technologies and processes that improve efficiency and transparency.
• Encourage innovative thinking to enhance outcomes and reduce costs without compromising quality.

Qualifications, Experience, Knowledge & Skills

• Bachelor's degree or diploma in Human Resources, Business Administration, or a related field
• 5-7 years of relevant administrative experience; experience in an HR or People function is strongly preferred
• Working knowledge of UAE employment practices and employee documentation is an advantage
• Strong proficiency in Microsoft Office; practical Excel skills are required
• Experience using SAP SuccessFactors or a similar HR system is preferred
• Strong written and verbal communication skills in English; Arabic is an advantage