Job Description

The Job

• Assist in the daily operation of records management function to ensure records integrity and easy records retrieval.
• Assist in monitoring the performance of outsourced operators for scanning and indexing documents against the performance pledge.
• Assist in managing the lifecycle of offsite records, including retention, storage, and disposal.
• Assist in organizing, indexing, and classifying corporate archives for easy retrieval and reference.
• Provide training to outsourced operators on proper work procedures and prompt awareness of pre-defined guidelines on scanning and indexing documents.
• Assist in coordinating with the service provider on the implementation and maintenance of the customization program for the Electronic Record Keeping System to streamline scanning and indexing processes.
• Compile operational statistics for scanning and indexing documents for the records management function.
• Provide other general support as directed.

The Person

• Degree holder with at least 2 years’ experience in records management or information management or equivalent with demonstrated knowledge of electronic records and records management processes in a sizeable organization.
• Good knowledge in records management or information management and their related practices.
• Good knowledge or experience in Electronic Document Management System or Electronic Recordkeeping System or equivalent.
• Good communication skills in both English and Chinese.
• Customer-oriented and strong interpersonal skills.
• Good coordination and teamwork, and able to work independently