selectability

Administration Officer - Care Governance & Safeguarding

selectability  •  Townsville, AU (Onsite)  •  1 hour ago
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Job Description

About the role

As the Administration Officer – Care Governance & Safeguarding, you will play a pivotal role in supporting the organisation’s governance, risk, compliance and assurance functions. Working closely with the General Manager - Care Governance & Safeguarding and key stakeholders across the business, you will provide high-level administrative, systems and coordination support that helps ensure effective governance practices, informed decision-making and continuous improvement. This role is ideal for an organised and proactive professional who thrives in a collaborative environment and enjoys connecting people, information and processes to support quality, accountability and organisational excellence.

Key responsibilities include but are not limited to:

  • Supporting the coordination and administration of governance, risk, compliance and assurance activities across the organisation
  • Maintaining governance documentation, records, registers and systems to support effective organisational oversight
  • Providing administrative support for committees, audits, reviews and other governance-related processes
  • Assisting with the management and reporting of governance, risk and compliance information, identifying trends and opportunities for improvement
  • Monitoring and tracking actions arising from governance activities to support accountability and timely completion
  • Maintaining accurate, confidential and compliant records across governance and business systems
  • Providing high-level administrative and project support to the General Manager Care Governance & Safeguarding
  • Building effective working relationships across the organisation to support collaboration, information sharing and informed decision-making

About you

To be considered for this rewarding role you will have:

  • Capacity to build and maintain positive relationships through verbal, written and electronic communication
  • Ability to take instruction, multitask and manage time and priorities effectively
  • High level of organisational and administrative skills including the ability to work under pressure and meet deadlines
  • Excellent communication skills to influence positive change across a broad range of stakeholders
  • Confident and calm demeanour with diplomacy and the ability to liaise with people at all levels
  • A genuine team player who connects and interconnects across teams, joining the dots between information, people and processes
  • Demonstrated ability to work as part of a cohesive team and autonomously with minimum supervision
  • Demonstrated high level of attention to detail with a consistent approach

Role requirements

  • Certificate III in Business (or similar qualification) or equivalent experience gained through previous roles undertaking a comparable range of activities
  • Current open/P1 “C” Class Queensland driver’s licence
  • Child Safety & Personal History Screening check
  • Positive notice working with children (blue card)
  • NDIS workers screening Clearance
  • NDIS Worker Orientation Module “Quality, Safety & You” completion certificate

About the offer

The Administration Officer – Care Governance & Safeguarding is a Fulltime position based in Townsville.

We offer a range of benefits including:

  • Hourly rate of $40.49 + super
  • Up to $15,900 FBT salary packaging benefits
  • Access to fitness passport
  • Flexible working arrangements
  • Career pathways and opportunities for development
  • Employee assistance program offering confidential counselling support for employees

Applying

If this sounds like you, please submit your resume and a cover letter outlining your skills and experience and why you are the best person for this role.

If you would like more information, please contact selectability's HR Business Partner Josh Cannon on 0499 605 169 or by email hrcorporate@selectability.com.au

About us

selectability is a not-for-profit charity with a primary focus of improving mental wellbeing and contributing to suicide prevention across regional Queensland.

We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.

selectability is committed to creating safe environments where young people feel protected, respected and heard. The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.

We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening safe and inclusive practice.

If you would like to know more, please visit our website.

selectability

About selectability

selectability is a not-for-profit charity dedicated to improving mental wellbeing and preventing suicide across regional Queensland.

We believe everyone deserves access to high-quality supports locally and at every stage of life. Over the past year, we’ve strengthened our commitment to delivering child and family care, along with aged care services, so that more Queenslanders in regional, rural and remote communities have access to the support they need.

Operating across a diverse geographic footprint, our head office is based in Townsville. Our aged care services span the Lower Gulf communities of Normanton, Mornington Island, and Doomadgee, and selectabiity has recently expanded this program to Aurukun.

Since 2021, we’ve provided child and family care services, and in that time have expanded and matured our program to ensure more children and young people have access to the residential care they need.

Today, we support 18 diverse communities—extending north to Aurukun, south to Rockhampton, and west to Mount Isa.

We’re proud to be one of the region’s leading providers of NDIS psychosocial supports—and by partnering with state and federal governments, we deliver wellbeing programs that ensure people who aren’t receiving the NDIS can still access the vital services they need.

selectability's workforce of almost 1000 passionate, skilled and dedicated individuals is central to our high-quality, person-centred service delivery. Our team delivers care with empathy and professionalism, supporting our recipients to build confidence, indepedence and a strong sense of beloning.

Whether it's supporting individuals through the NDIS or a funded wellbeing program, guiding the development of children and young people, or delivering aged care services with dignity and respect, our employees make a difference every day.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Townsville City, AU
Year Founded
2017
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