Job Description

Be Part of Something New

Opening in March 2027, Carlingford Greens Care Community is a brand-new, purpose-built aged care home in Sydney's north-west, supporting 150 residents across permanent, respite and dementia care.

This is a rare opportunity to play a key role in establishing a new Care Community from the ground up. As one of the first Administration team members, you'll help create a welcoming and professional experience for residents, families, visitors and team members, while contributing to the systems, processes and culture that will shape our community for years to come.

Featuring beautiful gardens, light-filled living spaces and a vibrant Town Centre with a café, wellness centre and salon, Carlingford Greens has been thoughtfully designed to foster connection, comfort and belonging.

Conveniently located on Marsden Road, the community is easily accessible via public transport, with regular bus services and the Carlingford Light Rail providing connections to Parramatta and surrounding suburbs.

Why Join Opal HealthCare?

"At Opal HealthCare, we know that companies don’t succeed, people do."

Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading private aged care providers, with over 149 Care Communities, caring for more than 14,000 residents and supporting over 23,000 team members nationwide.

When you join Opal, you'll have the opportunity to build a meaningful career with an organisation that genuinely invests in its people.

About the Role:

We're looking for an organised, customer-focused and proactive Administration Officer to become the welcoming face of our brand-new Carlingford Greens Care Community.

As the first point of contact for residents, families, visitors and team members, you'll play a pivotal role in supporting the day-to-day operations of the Care Community.

Benefits & Rewards

• Permanent full-time role
• Competitive remuneration package including EA penalty rates and 12% superannuation
• Paid parental leave and flexible public holiday options
• Ongoing learning and development through the Opal HealthCare Academy
• Scholarships of up to $15,000 for further study
• State and national career progression opportunities
• $5,000 referral bonuses for bringing a friend onboard
• Industry-leading systems, technology and innovation

What You'll Do:

• Be the warm and welcoming first point of contact for all residents, families, and visitors.
• Provide essential administrative support including rostering, payroll processing, and maintaining accurate records.
• Assist with guiding prospective residents and families on tours of our community.
• Manage accounts, process invoices, and support financial operations.
• Work closely with the leadership team to ensure our community runs smoothly and efficiently.

What You'll Need:

• Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus)
• Strong organisational skills with high attention to detail and accuracy
• A friendly, professional manner with excellent communication skills
• Proficiency in computer systems including MS Office
• Ability to manage multiple tasks and work effectively as part of a team
• Willingness to complete: Pre-employment medical, Police check and NDIS Worker Screening Check

Support with Precision & Care

As an Administration Officer, you'll play an important role in creating a positive experience for residents, families, visitors and team members every day. If you're organised, customer-focused and excited by the opportunity to help launch a brand-new Care Community, we'd love to hear from you.

Apply now to become an essential part of our care community with Opal HealthCare.