Job Description

About the role

Are you an organised, proactive, and customer focused administration professional who enjoys supporting leaders and teams to do their best work? Do you thrive in a role where no two days are the same and where your contribution helps create positive outcomes for children, young people, and families?

This is more than an administration role. It's an opportunity to be part of an organisation committed to making a meaningful difference.

MacKillop Family Services is seeking a highly motivated and professional Administration Officer. Based at our South Melbourne office, this role sits within the Office of the CEO and provides high quality administrative support to the Director Clinical Services and the broader Clinical Services team, while also assisting with reception duties as required.

This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating competing priorities, and delivering exceptional customer service in a busy and rewarding environment.

If you're looking for a role where your organisational skills, initiative, and positive attitude can make a real impact, we'd love to hear from you.

What we offer at MacKillop:

• SCHADS (Level 2) $37.36– $39.53 – Dependent on qualifications & experience
• More money in your pocket – up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

In this role, you'll:

• Provide efficient and high-quality administrative support to the Director Clinical Services and wider Clinical Services team
• Support reception functions, including answering calls, welcoming visitors, responding to staff enquiries, and providing general office support
• Schedule meetings, prepare agendas, and take accurate meeting minutes
• Liaise professionally with internal and external stakeholders
• Coordinate travel arrangements and bookings as required
• Assist with the planning and coordination of team training sessions, workshops, and events
• Support recruitment activities, including preparing new starter documentation and coordinating interviews
• Provide administration support across a variety of projects and initiatives

This is a part time, (0.8 EFT) position based at MacKillop's South Melbourne office and is situated within the Office of the CEO. The role reports to the Executive Officer to CEO & Company Secretary.

Key Selection Criteria

To be successful in this role, you will have:

• Demonstrated experience working in an administration role within a busy environment
• Excellent verbal and written communication skills, with the ability to build positive working relationships
• Strong organisational and time management skills, including the ability to prioritise tasks and meet deadlines
• A commitment to delivering high levels of customer service and the ability to remain calm under pressure
• A collaborative approach and the ability to work both independently and as part of a team
• High proficiency across Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Strong attention to detail and a commitment to producing quality work

Please address the full Key Selection Criteria outlined in the Position Description as part of your application.

For more information please contact Belinda Cowie at Belinda.Cowie@mackillop.org.au

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

You must have:

• A valid Driver’s Licence
• A satisfactory Criminal History Check (paid by MacKillop)
• Valid Working with Children Check

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Shortlisting for this position may commence immediately so please submit your application as soon as possible