Job Description

About Us

ADA Australia is a respected, independent, not-for-profit organisation advocating for the rights, safety and wellbeing of older people and people with disability across Queensland.

For more than 30 years, we've delivered advocacy, information and education services that empower people to understand their rights, make informed decisions and have their voices heard. Our work is guided by integrity, accountability, respect and a commitment to delivering high-quality, person-centred services.

About the Opportunity

We're seeking an Administration Officer to join our Business Support Services team based in Geebung.

This is a varied and rewarding role where you'll provide administrative, customer service and business support across the organisation. As one of the first points of contact for ADA Australia, you'll play an important role in creating positive experiences for clients, visitors, employees and community members while helping ensure the smooth day-to-day operation of our services.

In this Role, You Will

• Provide administrative support including correspondence, reports, mailouts and organisational documentation.
• Maintain accurate records, databases and filing systems.
• Assist with incoming telephone, email and face-to-face enquiries.
• Provide backup reception support and deliver excellent customer service.
• Support the coordination of office resources, organisational vehicles and business operations.
• Assist with meetings, training events, travel bookings and other organisational activities.
• Contribute to quality improvement initiatives, audits and organisational projects.

About You

You are organised, proactive and customer-focused, with a strong attention to detail and a passion for providing high-quality administrative support. You enjoy variety in your work, build positive relationships and can confidently manage competing priorities in a busy environment.

You Will Bring

• Relevant qualifications and/or experience in administration, reception or customer service.
• Strong verbal and written communication skills, including a professional telephone manner.
• Excellent organisational and time management skills.
• Experience maintaining records, databases and administrative systems.
• Proficiency in Microsoft Office 365 and the ability to learn new systems.
• Strong attention to detail, professionalism and confidentiality.
• The ability to work both independently and collaboratively within a team.

Desirable Experience

• Experience working in a not-for-profit, community services, health, aged care or disability services environment.

Essential Requirements

• Current driver licence.
• Current National Criminal History Certificate.
• Ability to travel between Geebung and Woolloongabba offices as required.

What's in it for You?

• Competitive salary plus generous salary packaging benefits.
• Flexible, part-time work arrangements.
• Professional development and learning opportunities.
• Employee Assistance Program.
• A supportive and collaborative team environment.
• Variety in your day, with opportunities to contribute across multiple areas of the organisation.
• Purpose-driven work supporting the rights of older people and people with disability.

To Apply

If you're a motivated administration professional who enjoys helping others and thrives in a fast-paced environment, we'd love to hear from you.

Please submit your resume outlining your suitability for the position.

Applications close 5:00pm, Friday, 24 July 2026 unless filled prior.

For more information about ADA Australia, please contact HR@adaaustralia.com.au

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, the LGBTIQ+ community, and people from culturally and linguistically diverse backgrounds.

Join a supportive and inclusive workplace where diversity is celebrated, and our culture is built on respect, dignity and fairness. Meaningfully impact the lives of older people by promoting, protecting and ensuring their rights are upheld.