Job Description

The Royal Children's Hospital is a world- leading paediatric academic hospital located in Melbourne, Australia. The hospital reaches far beyond its city campus with community hubs in the Western Suburbs and dedicated staff providing therapeutic care throughout Victoria.

At the RCH we work together to put children and young people at the heart of our care, research and learning.

We invite you to join us and help turn our vision, ‘a world where all kids thrive,’ into a reality.

• Entry Level Ongoing Positions
• Open to Full-Time and Part-Time applicants | Standard shifts 8am-4:30pm Monday – Friday
• Customer-Facing & Data Entry Roles available
• Applications Close 23 July 2026 - please note, we may close vacancies early where we receive significant numbers of applications

The Opportunity

The Specialist Clinics Team operate the RCH’s outpatient service for all medical and surgical departments of the hospital.

As an Administration Officer your daily tasks may include a combination of:

• maintaining accurate patient data, completing referral and discharge tasks, and overseeing triage and waitlist processes
• managing communication with clinicians and staff through email, messages, paging and switchboard tasks
• providing a friendly and welcoming first point of contact for patients and families (if patient-facing)
• setting up clinic rooms, keep workstations and waiting areas clean, tidy and welcoming

If you are interested in finding out more about the department, click here

What You’ll Bring to the Role

• Strong communication skills with a professional and positive attitude
• An ability to take accountability for your own workload, whilst also contributing to a team
• Previous customer service experience is highly regarded
• Whilst not essential, an understanding of the Victorian Healthcare system is a benefit to your application

For the full position description please see here

What You’ll Get in Return

• Monthly Accrued Day Off (ADO) – 12 additional Leave days per year (if Full-Time)
• Annual salary increase
• Salary Packaging – Increase your take home pay by $11,500 per year
• Public transport access at our doorstep
• Up to 50% off select Fitness Facilities through Fitness Passport
• Access to on-site retailers including Boost, McDonalds, Augustus Gelateria and more!
• Help when you need it most! Counselling, financial coaching, legal support, nutritional support and specialist helpline services, and more through our EAP partner, Converge
• & much more!

Application Process

You may find that your experience doesn’t match every requirement listed, and that’s completely normal. If this role resonates with where you are in your career, we encourage you to apply rather than self‑select out. Your skills and perspective could be exactly what adds strength to the team.

Select the Apply button to take you through to our application portal. Please submit

• An up-to-date CV/Resume
• A Cover Letter outlining how you could be a great fit - whilst we recognise and appreciate the role AI and large language model assistance have today, we'd still love to hear from you directly in your Cover Letter!