Job Description

About the opportunity

Werribee Mercy Hospital is entering a landmark new phase, with the opening of a major Emergency Department expansion scheduled for 2026. This expansion will significantly increase our capacity and enable us to meet the rapidly growing healthcare needs of the Wyndham community, providing timely, high-quality emergency care to an additional 25,000 patients each year.

As Mercy Health prepares to launch this expanded service, we are seeking Administrative Officers who are motivated to be part of something more than a standard role. These roles will play a vital role in building and shaping the Administrative workforce that will support the expanded Emergency Department from day one.

This is a rare opportunity to join a service at a defining moment, contributing to the establishment of a modern, high-capability Emergency Department within one of Australia’s fastest-growing corridors. You will play a key role in delivering high-quality emergency care within a growing and evolving service.

The new Emergency Department will offer you the opportunity to:

• Work in a state-of-the-art, purpose-built emergency department featuring 4 dedicated resuscitation bays, a 16-bed Short Stay Unit (SSU) and custom-designed paediatric and behavioural assessment zones designed to improve clinical outcomes and staff safety.
• Join as a foundational member of a major service expansion in one of Australia’s fastest-growing corridors, working within a structured rostering model with defined shift patterns (AM, PM and night duty).
• Benefit from the stability of a leadership team that prioritises professional growth and mentorship.
• Access industry-leading leave options, including the ability to purchase additional leave (48/52) and access gender-neutral paid parental leave to support your long-term life goals.
• Maximise your take-home pay through tailored salary packaging benefits
• Enjoy a reverse commute against CBD and inner-west traffic.

This is your opportunity to be part of a once-in-a-generation expansion of emergency care in Melbourne’s west.

Don’t just join an Emergency Department – help launch a legacy and take your place at the forefront of care.

Criteria:

• Minimum of 12–24 months of recent experience in a hospital as an administrative officer or adynamic health facility.
• Ability to work a rotating 24/7 roster
• A commitment to administrative excellence and continuous improvement
• Experience with iPM and EDIS or similar patient management and clinical systems
• A motivated and “can-do” attitude with the ability to learn quickly and go the extra mile

What you’ll bring

You bring compassion, professionalism, flexibility and a strong commitment to delivering high-quality, patient-centred care and service. You value teamwork, collaboration and creating a positive experience for patients, families and colleagues, and are confident working in a dynamic and ever changing Emergency Department environment.

You are motivated by the opportunity to contribute to a growing service and play a role in supporting the future of emergency care for the Wyndham community.

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

Ready to help us shape the future of healthcare?

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.