Job Description

As our name suggests, we aim to set the benchmark in rehabilitation. As established industry leaders in assessment and rehabilitation services, our team of allied health experts drive innovative practices, quality assessments and rehabilitation so we can consistently achieve exceptional outcomes for our clients and customers. 

This is your opportunity to be part of a collaborative and supportive team, that sets the benchmark in providing innovative practices and quality rehabilitation and makes a real difference in the lives of clients of all ages.

We are seeking a proactive and detail-oriented Administration Officer to join our team based in our North Ryde office, available on either a part-time basis (25–30 hours per week) or full-time basis.

Key responsibilities include:

• Work closely with the Executive and Administration teams to support day-to-day operations.
• Perform data entry with a high level of accuracy and attention to detail.
• Coordinate the purchasing of equipment, supplies, and other business-related goods.
• Manage end-of-month invoicing processes.
• Assist with allied health case management administration and customer reporting.
• Act as a key point of contact for Benchmark allied health staff.
• Coordinate and set up group education sessions and events.
• Respond to customer enquiries in a professional and timely manner.
• Provide general administrative support to the team, including scheduling appointments, maintaining records, and managing correspondence.

Qualifications

To be successful in this role, you will bring:

• Previous experience in a medical administration, healthcare administration, or similar support role.
• Strong data management skills, with experience working with complex datasets and an understanding of automated processes.
• Excellent written and verbal communication skills.
• The ability to work autonomously, prioritise tasks, and use initiative to achieve outcomes.
• Strong problem-solving skills and exceptional attention to detail.
• Confidence using Microsoft Office applications, including Outlook, Excel, Word and Teams, as well as client management systems such as iinsight or similar platforms.
• High-level data entry skills with a focus on accuracy and efficiency.
• Knowledge of invoicing processes, ensuring accurate and timely billing.

The following would be highly regarded:

• Experience working within the occupational rehabilitation, allied health, workers compensation or CTP insurance sectors.
• Familiarity with CTP insurance schemes and related administrative processes.
• A commitment to continuous improvement and identifying opportunities to enhance processes and efficiencies.

Candidates must be currently based in Australia and hold unrestricted working rights or the appropriate visa to work in Australia.

Additional Information

Why join Benchmark Rehabilitation

• Employer of Choice – Join an industry-leading organisation with a strong reputation for supporting and retaining its people.
• Great Employee Benefits – Access paid parental leave, salary packaging, annual leave purchasing, Fitness Passport, retail discounts, and an Employee Assistance Program (EAP).
• Supportive Team Culture – Be part of a collaborative and friendly team where your contribution is valued.
• Meaningful Work – Help support positive outcomes for clients through the delivery of quality rehabilitation services.

By joining Benchmark Rehab you’ll also be part of the MedHealth family, a purpose-built collection of industry leading health, medical and employment brands.

To Apply

We will be reviewing applications as they come through so if you are interested in this role, we encourage you to submit your application today. Please click on the APPLY button and submit your application online to be considered.

You are welcome here.

Our fast-growing team of more than 4,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.