Job Description

We are seeking a highly organised and customer-focused Administrative Officer to join our Administrative Operations team based in Preston.

This role is central to ensuring the smooth day-to-day running of our office, providing reception, administrative and business support across the Northern region.

You will be the first point of contact for staff, visitors, and stakeholders, delivering a professional, welcoming and efficient service while supporting a broad range of operational and administrative activities.

• Preston Office, on Wurundjeri Country
• Part time (3 days a week), Permanent role
• Base salary $68k pa + Super & Salary Packaging (pro rata)

The Opportunity

This is an exciting opportunity to contribute to a purpose-driven organisation committed to supporting children, young people and families to be safe, thriving and hopeful. As an Administrative Officer, you will:

• Play a key frontline role managing reception, phone enquiries and visitor experience
• Provide high-quality administrative, financial and operational support to regional teams
• Manage processes including data entry, database maintenance, invoice processing and document formatting
• Support office operations including purchasing, mail coordination, travel bookings and event logistics
• Contribute to a collaborative administration team and help improve systems and processes
• Work in a dynamic environment where no two days are the same

You will be part of a supportive team that values collaboration, continuous improvement and professional development, while contributing to meaningful outcomes for the community.

About You

You are a proactive and adaptable administrative professional who thrives in a busy environment and takes pride in delivering high-quality support.

You will bring:

• Strong communication skills, with the ability to interact professionally and sensitively with a diverse range of people
• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines
• Proven administrative experience, including working with databases and Microsoft Office applications
• A high level of attention to detail and ability to maintain accurate and confidential records
• A collaborative mindset, with the ability to work effectively both independently and as part of a team
• Resilience and the ability to remain calm and effective in challenging or high-pressure situations
• Experience in community services or a not-for-profit environment is desirable but not essential.

Our Benefits

• Regular reflective supervision
• A culture that values and support professional development
• Access to the Employee Assistance Program, with access for staff's immediate family
• Leave loading 17.5%

How to Apply

Applications including resume and cover letter addressing your suitability for the position to be submitted ASAP as we are assessing applications as we receive them.

Further queries to Senior Manager Administrative Operations - Tracey Gibbons at recruitment@berrystreet.org.au

Please note we will not accept applications via this email address.

We believe in diversity, inclusion and equality and are committed to ensuring that our workplaces are a reflection of the Victorian community. We recognise the benefits that diversity and inclusion brings, and in turn encourage talented people from all backgrounds, abilities and identities to apply to our vacancies.

We encourage applications from people with lived experience of disability. You'll receive adjustments and support throughout the whole process — from the application stage to starting in the workplace. If you require the position description in a different format or any accommodation or assistance during the application and interview stages please contact the person listed on the ad or alternatively email recruitment@berrystreet.org.au

Berry Street Yooralla is committed to being a child safe, child friendly and child empowering organisation. In everything we do we seek to protect children. We are committed to the cultural safety of Aboriginal and Torres Strait Islander children; children from culturally and/or linguistically diverse backgrounds; children with a disability; children who identify as LGBTIQA+. We aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation, spirituality or religion.

Please Note; the successful applicant will be subject to comprehensive reference and background checking prior to employment, including a NDIS Screening Check, Working with Children Check and National and International Police check (if required) and NDIS training.