Job Description

Administration Officer

Casual, Burnie & Devonport

About Us

CatholicCare Tasmania is the primary social services agency of the Catholic Church across
Tasmania. We have 60 years’ experience delivering a wide range of services and support to improve individual, family and community wellbeing. Our services are available and open to all with a particular focus on families, young people and children.

About the Role

The Administration team is seeking an enthusiastic and motivated individual to join our team on a casual basis, working across our Burnie and Devonport offices.

The Administration Officer supports the day-to-day operations of CatholicCare Tasmania by delivering high-quality administrative and reception services. This role ensures smooth office functioning and provides a welcoming and professional first point of contact for clients, staff, and external stakeholders.

As part of a statewide team, the role contributes to all programs across CatholicCare Tasmania.

The primary role of the Administration Officer is to provide essential support to service delivery teams, assisting individuals, families and visitors, and contributing to the effective operation of programs and functions across the organisation.

As an Administration Officer, you will be supporting the team by covering reception and front-of-house including the below client related duties:

• Managing incoming calls and inquiries.
• Signing visitors and clients into the site.
• Processing client payments.

Office and site responsibilities and duties will also include:

• Maintaining accurate data entry.
• Photocopying and collation of documents.
• Preparing and sending correspondence.
• Filing and other general administrative tasks as required to support the operation of CatholicCare Tasmania.

In addition to the above, duties will include those to support our Early Learning and Care Administration Team. These may include:

• Managing the end-to-end enrolment process.
• Monitoring the waitlist and booking requests.
• Responding to general service and parent enquiries.

What we offer:

• Salary packaging benefits to increase your take-home pay
• Four (4) bonus leave days per year
• Discounted private health insurance
• Be part of a leading NFP organisation committed to compassion, service, and community wellbeing.

How to Apply

Submit your resume and provide a 1-2 page cover letter addressing the selection criteria below:

Selection Criteria:

1. Demonstrated relevant experience in a similar position.
2. Intermediate to advanced administrative and data entry skills, with a high level of accuracy and attention to detail. Along with proficient MS Office skills, in particular the use of Outlook, Word and Excel.
3. Highly developed time management and work prioritisation skills, with the ability to work independently for extended periods and meet deadlines while maintaining accuracy and quality.
4. Strong interpersonal skills and confidence in engaging with customers (in our context, parents of children in our services) both over the phone and in person.
5. Commitment to confidentiality, ethical practice, and respectful client service, with the ability to handle sensitive information and situations with discretion.
6. Ability to work collaboratively as part of a team and liaise with people at all levels.
7. Excellent written and verbal communication skills.
8. Desirable experience in using a childcare management system, such as QikKids or Xplor.
9. Understanding of, or willingness to learn about the mission, values, and operations of CatholicCare Tasmania and the Catholic Church in Tasmania, and a genuine alignment with its purpose and community-focused approach.

Applications close COB Monday 8 June 2026

For a confidential conversation or for more information regarding the role please contact Sonia Benett, Senior Administration Assistant, on 6431 8555.

CatholicCare Tasmania is committed to safeguarding the interests of children and young people. We are committed to protecting children and young people from harm and require all applicants to undergo an extensive screening process prior to appointment.

CatholicCare Tasmania is an equal employment opportunity employer and promotes and supports
a family friendly workplace. The successful applicant must be eligible to work in Australia and will need to evidence their registration to Work with Vulnerable People and Police Check as part of the recruitment process.

Applications will be assessed and processed as they are received.