Job Description

You will be joining a growing organisation with ample growth and personal development opportunities, working within a team of fun, passionate and driven colleagues.

This role provides the opportunity for a hybrid working-from-home and office structure supporting your work-life harmony. Additionally, we provide you with well-being programs, additional leave, and other benefits including financial.

In return, you will assist with coordinating and completing customer requests for service and providing administrative support to customers, other retail teams, and internal and external key stakeholders to ensure the smooth operation of the business and the meeting of customer requirements.

The Administration team is intrinsic and essential to Altogether's growth and success. A great opportunity to start your career, we will provide all the training you need to set you up for success in this role!

Core Responsibilities:

• Ensure ongoing compliance with trade practices, privacy regulations, and other relevant acts and regulations governing the business.
• Coordinate and action customer service requests promptly, delivering accurate and timely outcomes.
• Maintain and update customer accounts and records with a high level of accuracy.
• Facilitating inbound and outbound mail processing.
• Coordinating office support functions, including office maintenance, supplier coordination, and stationery ordering.
• Identify opportunities to improve processes and contribute to operational enhancements.
• Support the implementation of changes relating to Altogether’s client and customer service processes.
• Performing other general administrative duties such as processing concession rebate applications, meeting KPI targets, and upholding high-quality workplace practices.

Why join us at Altogether/Benefits

• 4 minutes’ walk from Fortitude Valley station to the brand-new office!
• No weekend work, paid overtime if required
• Development and growth opportunities
• Additional leave to support time off for your wellbeing
• Access to Sonder
• Shower and end of trip facilities
• Provided drinks and snacks such as coffee, fruits, biscuits, lollies, and team lunches
• Highly supportive and fun team environment

Do you have effective time management skills and the ability to manage competing priorities?

If this sounds like you, why not join us and apply today!