The Royal Children's Hospital

Administration Officer

The Royal Children's Hospital  •  $77k/yr  •  Northbridge, MA (Onsite)  •  2 months ago
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Job Description

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the role

Ruah’s Administration Team is a small, committed group of professionals who ensure every client, staff member and stakeholder receives a safe, respectful and professional welcome.

The Administration Officer will provide administrative and reception support rotating between Ruah Community Services and the Karlup Service, based at the Angela Wright Bennett Centre in Northbridge. The Administration team engage daily with clients, stakeholders and visiting professionals in person, by phone and via email, offering calm, clarity and connection in every interaction. The success of this team relies on building strong, secure and professional relationships both within Ruah and across the community.

This is a Permanent Full Time position, working 76 hours per fortnight (Monday to Friday, 8:30am - 4:30pm).

What we’re looking for

The successful applicant will be required to meet the following criteria:

• Experience as a receptionist and office administrator.

• Advanced computer skills in MS Word, Excel and Outlook.

• Excellent customer service skills including interpersonal, written and verbal communication.

• Well-developed organisational skills including the ability to manage time effectively, prioritise workload, meet deadlines and work autonomously

The following criteria are considered desirable:

  • Previous work experience in a not for profit or community services organisation.

What do we offer?

  • A salary aligned with Level 3 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $76,617.
  • 5 weeks annual leave + 17.5% annual leave loading (for award-based staff)
  • 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).
  • Free, independent and confidential access for you and your family to our Employee Assistance Program.
  • Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).
  • Incredibly valuable Salary Packaging (to extend your take home pay) with:
  • up to $15,900 core packaging
  • an additional $2,650 in meal entertainment packaging
  • benefits for salary packaging travel, accommodation, parking fees, education expenses and more!
  • Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more!

Required compliance documents:

  • Current drivers’ license
  • National Police Clearance Certificate
  • WA Working with Children Check
  • First Aid Certificate

How to apply

If you are a team player with a passion for providing quality customer service, we would love to hear from you!

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: Friday, April 10, 2026.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Jen Gardner, Service Lead Integrated Services, at Jennifer.Gardner@ruah.org.au or 0429 323 417.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right. Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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