ADMINISTRATION HEAD – GROUP SCHEMES &
COMMISSIONS
SUPERHERO
WANTED!

Permanent | Centurion, Gauteng
| Let's make insurance administration
feel like magic!

• 
  Bachelor’s degree in business, Financial
  Administration, or a related Insurance qualification
• 
  RE1 certification (Regulatory Examination
  for Key Individuals)
• 
  Minimum of 5 years’ experience within the
  insurance sector, with a focus on group schemes, commissions, or related
  administrative functions.
  Proven experience in leadership, team
  management, and policy implementation.
• 
  Strong understanding of insurance
  operations, compliance, and financial administration.
• 
  Advanced reporting and analytical skills

• 
  Develop, implement, and maintain effective
  systems, procedures and controls for group schemes and commission
  administration.
• 
  Ensure accurate and timeous premium
  allocations, commission reconciliation and claim payments in line with policy
  and legislative requirements.
• 
  Maintain and regularly update departmental
  policy and procedure manuals.
• 
  Conduct internal audits and evaluations to
  ensure operational compliance and identify areas for improvement.
• 
  Ensure adherence to all regulatory
  requirements, including FSCA (PPR) principles, Data Protection and Money
  Laundering regulations.
• 
  Promote awareness and compliance with the
  Treating Customers Fairly (TCF) principles within the department.
• 
  Inspect, amend, and control work processes
  and systems to improve efficiency and accuracy.
• 
  Identify opportunities for process
  automation, system enhancements and cost reduction.
• 
  Prepare detailed specifications for new
  systems or process changes and test all updates prior to implementation.
• 
  Lead continuous improvement initiatives to
  achieve optimal operational efficiency and productivity
• 
  Develop and maintain reporting frameworks
  to track departmental performance against set KPIs.
• 
  Lead, motivate, and manage the
  departmental team to ensure productivity, accountability and alignment with
  organizational goals.
• 
  Conduct regular performance appraisals and
  provide constructive feedback to staff.
• 
  Identify training needs and development
  opportunities for both new and existing employees.
• 
  Facilitate mentoring and coaching to build
  strong, high-performing teams.
• 
  Manage disciplinary and counselling
  processes in line with company policy and labour regulations.
• 
  Develop and maintain manpower plans to
  ensure adequate staffing and capability levels within the department.

Requirements